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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1111-1120 out of 3076

AB

Adam Bolt

12/05/19

5 out of 5

We have implemented multiple CRM…

We have implemented multiple CRM applications. Pipedrive has an easy interface and is perfect for what our company needs. Highly recommend this CRM to every company.

PD

Peter Davidson

12/05/19

5 out of 5

Providing a structure for my marketing

I have only recently had to play a serious role in marketing and I am sure I am not getting the full benefit from Pipedrive. However the benefits for me are1 it provides a structured approach for me to maintain a record of where I am at with each client.2 It reminds me to follow up on the important clients I don't want red in all the columns3. I am starting to accept that I can't expect everyone to buy my product and it is OK to drop off contacts after a period.of non responsiveness.4. I am ...

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SV

Steve Van Aller

12/05/19

5 out of 5

I love and use this product all day

I love and use this product all day. As a mortgage broker, this is the best solution I have found to track and stay on top of 30 loans at the same time.

AS

All Survey Ltd

12/05/19

5 out of 5

We have grown with Pipedrive not just…

We have grown with Pipedrive not just sales wise but organising and repeat works.Simple to add and remove seats as staff ebb and flo.The support team at Pipedrive are great if something does go awry.The Pipedrive team are always working on and adding new features. Integrated emails is such a time saver and ensures that we provide a consistent service with standardised emails, forms and processes for our customers.

BR

Brian Reich

12/05/19

5 out of 5

Pipedrive is flexible

Pipedrive is a flexible, straight forward and easy to use CRM that I can cater to the specific needs of my business.

CH

Clark Harris

12/05/19

4 out of 5

Pipedrive is easy and clean to use

Pipedrive is easy and clean to use. I love the visual Pipeline. The contacts/organizations filters could be more intuitive, I always get stuck having to tweak those for longer than I want. I also wish there were ways to create different permission sets easier for various users.

R

Rebecca

12/05/19

4 out of 5

Simple and Customizable

It is a great system fro tracking sales efforts by way of stages, activities, and much more. Features are always being updated with new ones introduced as soon as they are available without the need for lengthy downtime. Being on the cloud, Pipedrive can be accessed from both computer and phone app anywhere in the world. Another great thing is how easy it is to add custom fields, filters, etc.

EH

Emma Harper

12/05/19

4 out of 5

Not easy to learn- but once you get the…

Not easy to learn- but once you get the hang of it its a very powerful tool!! would recommend

JW

Jordan Walker

12/05/19

4 out of 5

Pipedrive is solid

Pipedrive is a really good sales tool that allows me to create and manage my own pipeline. The ability to move deals in and out, create target closing dates, financial reporting and see what's happening on the activity side is solid.It lacks a little bit on some of the other reporting side, however. An example is not being able to report or segregate lists based on anything customizable (i.e. lead source, referral source, etc) which hurts when I try and figure out which lead source brings ...

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JF

Jason Fehr

12/04/19

4 out of 5

Customer Relationships

Pipedrive keeps me up to date on touch points with all of my customers and I believe that is the most important part of a CRM.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].