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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1111-1120 out of 3076

EH

Emma Harper

12/05/19

4 out of 5

Not easy to learn- but once you get the…

Not easy to learn- but once you get the hang of it its a very powerful tool!! would recommend

R

Rebecca

12/05/19

4 out of 5

Simple and Customizable

It is a great system fro tracking sales efforts by way of stages, activities, and much more. Features are always being updated with new ones introduced as soon as they are available without the need for lengthy downtime. Being on the cloud, Pipedrive can be accessed from both computer and phone app anywhere in the world. Another great thing is how easy it is to add custom fields, filters, etc.

CH

Clark Harris

12/05/19

4 out of 5

Pipedrive is easy and clean to use

Pipedrive is easy and clean to use. I love the visual Pipeline. The contacts/organizations filters could be more intuitive, I always get stuck having to tweak those for longer than I want. I also wish there were ways to create different permission sets easier for various users.

BR

Brian Reich

12/05/19

5 out of 5

Pipedrive is flexible

Pipedrive is a flexible, straight forward and easy to use CRM that I can cater to the specific needs of my business.

NO

Nathan Okuley, Account Executive

12/05/19

5 out of 5

Pipedrive: Excellent CRM for the Sales Professional.

As a sales professional with experience with a diverse array of CRM's, including, but not limited to: ACT! (various versions), Rumple, FedLink, CoPilot and others, Pipedrive is the perfect one for my current role. One of its many strengths is that it offers not only the highlight reel of all current "activity" of any "deals" (to use Pipedrive terms), you're working on, along with what stage of your (fully customizable) pipeline. I also love that it offers the option to input the sales ...

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SV

Steve Van Aller

12/05/19

5 out of 5

I love and use this product all day

I love and use this product all day. As a mortgage broker, this is the best solution I have found to track and stay on top of 30 loans at the same time.

PD

Peter Davidson

12/05/19

5 out of 5

Providing a structure for my marketing

I have only recently had to play a serious role in marketing and I am sure I am not getting the full benefit from Pipedrive. However the benefits for me are1 it provides a structured approach for me to maintain a record of where I am at with each client.2 It reminds me to follow up on the important clients I don't want red in all the columns3. I am starting to accept that I can't expect everyone to buy my product and it is OK to drop off contacts after a period.of non responsiveness.4. I am ...

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AB

Adam Bolt

12/05/19

5 out of 5

We have implemented multiple CRM…

We have implemented multiple CRM applications. Pipedrive has an easy interface and is perfect for what our company needs. Highly recommend this CRM to every company.

CA

Courtney A

12/05/19

5 out of 5

Pipedrive has been an absolute…

Pipedrive has been an absolute lifesaver! It has made keeping up with my clients almost effortless, helps me ensure I keep up with all my upcoming tasks, and that I focus on continuing to drive sales.

TM

Tony Miller

12/04/19

5 out of 5

Great pipeline management tool for sales

Easy planning, automation, tracking of correspondence with Outlook. I can see if and when they open emails and even if they clicked on a link within the email or not! This allows me to gauge temperature before even engaging in a phone conversation. Support is quick to respond and software is intuitive. Great product, highly recommend.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].