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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1101-1110 out of 3076

FC

Flying Colours

12/11/19

5 out of 5

Excellent CRM with lots of flexibility…

Excellent CRM with lots of flexibility to tailor the product to your business. Great customer support

CF

Christian Fleming, Northstar IT

12/11/19

5 out of 5

Close more sales, we have!

Pipedrive is an amazing product that has easily paid for itself on the basis that we have been able to close sales that we know we have outstanding quotes for. The product is so easy to use, and we have been using it for about 3 years. Would highly recommend the product and the provider.

DE

Doug Early

12/11/19

5 out of 5

Best option in the market for small and mid size teams

I am a big fan of Pipedrive. I have used other big corporate CRM platforms and I think Pipedrive is just better for small and medium businesses. It is easier to use and configure by far and the pricing is much more in line with reality. I would not necessarily consider it an Enterprise system if you have hundreds of sales people but for small teams I have tried them all and it is just the best. Plain asks simple.

SM

Sean McMahon

12/10/19

5 out of 5

Best CRM Hands Down

Pipedrive has been the best CRM we have used hands down. They keep adding new features and making the platform better every year. We use it across 2 sites to manage all of our contacts and deals and has made life alot easier. It does everything you need and more. Once everything is setup, your follow ups and deals can basically be automated when you have workflows turned on.

AK

Alon Keren

12/08/19

5 out of 5

Can't tell you how much I hate any other CRM

I'm a full-stack marketer working mainly with very small businesses and startups.Apart from running PPC campaigns, I also implement my clients' CRM so my leads will have a home to go to.Whenever I hear the word ZOHO or Salesforce from these 3-man businesses I just lose it.So many people think that the more complicated a SaaS platform, the better it is. I encourage you to think the EXACT OPPOSITE!!!Pipedrive is so freakin' easy I don't even know how to explain which "features" I like. Sure I ...

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JB

Joshua B

12/07/19

4.5 out of 5

5 stars for Functionality

What do you like best? What I like most about Pipedrive is the user interface. It is easy to use and deals tab allows me to see all the deals on my pipeline. I also like that it is customizable. What do you dislike? I don't see a feature that I dislike about this CRM. What problems are you solving with the product? What benefits have you realized? I am able to monitor deals and each of its progress in the Pipeline. It allowed me to follow up on leads and helped boost my ...

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DE

Dino Eliadis

12/07/19

5 out of 5

Pipedrive Helps You in Tuning Your Revenue Engine Perfectly!

Been implementing CRM and sales systems for small businesses since before people knew what they were. Pipedrive implements their product exactly they way I successfully implemented systems for more than two decades. The reporting that comes from behind the scenes helps the sales manager understand if enough activities are happening with each sales rep to meet the sales targets by rep and overall for the company. Pipedrive implement the sales portion of the Business Growth Simplified: Tuning ...

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R

Randy

12/06/19

5 out of 5

I am a corporate recruiter

I am a corporate recruiter. I love pipedrive as it manages my recruiting pipeline for me and the automation feature is incredible.I never miss an appointment, I never lose contact information, and on one page, i can see exactly what i need to do today.Best tool ever --

CA

Courtney A

12/05/19

5 out of 5

Pipedrive has been an absolute…

Pipedrive has been an absolute lifesaver! It has made keeping up with my clients almost effortless, helps me ensure I keep up with all my upcoming tasks, and that I focus on continuing to drive sales.

NO

Nathan Okuley, Account Executive

12/05/19

5 out of 5

Pipedrive: Excellent CRM for the Sales Professional.

As a sales professional with experience with a diverse array of CRM's, including, but not limited to: ACT! (various versions), Rumple, FedLink, CoPilot and others, Pipedrive is the perfect one for my current role. One of its many strengths is that it offers not only the highlight reel of all current "activity" of any "deals" (to use Pipedrive terms), you're working on, along with what stage of your (fully customizable) pipeline. I also love that it offers the option to input the sales ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].