9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 1091-1100 out of 3076
TG
Tom Ginn
12/11/19
Keeps my prospects from falling through…
Keeps my prospects from falling through the cracks...Love the ease of us...
IH
Info Heveloon
12/11/19
Very good and performant experience
Very good and performant experience
FC
Flying Colours
12/11/19
Excellent CRM with lots of flexibility…
Excellent CRM with lots of flexibility to tailor the product to your business. Great customer support
MW
Matthew Wiseman
12/11/19
After exploring many CRM solutions for…
After exploring many CRM solutions for our institution, Pipedrive was the obvious choice. They haven't disappointed! I highly recommend it to anyone needing a CRM. You can't beat the customization, ease of use, automations, and integrations. And for the price they ask? Seriously? It's an insanely good deal.
RF
Richard Foord-Joseph
12/11/19
Fantastic CRM used by whole company
Fantastic CRM used by whole company - easy to use mobile app too. We'll be a long term client of Pipedrive.
C
Catherine
12/11/19
I love this app
I love this app! It helps to keep me organized and understand where my prospects are at a glance. I gave 4 stars, because on my phone it is a little more challenging to use--very easy to accidentally mark something as complete when it hasn't been. Otherwise it is terrific!
EG
Elsie Gardiner
12/11/19
Been the best CRM for activities
Been the best CRM for activities
CB
Cameron Berube
12/11/19
The software is excellent
The software is excellent. I would give you 5 stars if the chat based tech support technicians were a little better. Sometimes they are great, but I sometimes feel like they are just Googling the answers and don't really know much more than I do about the software...I would also like to see the chat bot included in the pricing structure for Professional plans. It irritates me that its an add-on.
JC
Joep Cuppens
12/11/19
The contact sync did not work as…
The contact sync did not work as expected with my MS Exchange 365 and altered my contacts in Outlook irreversible. Proper mapping is not available.This is very annoying. I stopped using it.
LC
Lucy C
12/11/19
Long Live Pipedrive
Long Live Pipedrive! It's a great system.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].