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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1091-1100 out of 3076

D(

Dean (Derby)

12/11/19

5 out of 5

Very useful tool

Very useful tool, it helps me track my quotes so I don't have to think about chasing them. very easy to funnel your enquires and it is surprising how many quotes you end up doing if used properly.great support team as well.I could not do without it now.best part is seeing the quotes change to orders and you can see your results.

BM

Bjorn Moberg

12/11/19

5 out of 5

Great tool for sales people who wants…

Great tool for sales people who wants to excel.

CS

Clarke Staff

12/11/19

4 out of 5

Awesome tool.

Awesome tool.

LC

Lucy C

12/11/19

4 out of 5

Long Live Pipedrive

Long Live Pipedrive! It's a great system.

JC

Joep Cuppens

12/11/19

4 out of 5

The contact sync did not work as…

The contact sync did not work as expected with my MS Exchange 365 and altered my contacts in Outlook irreversible. Proper mapping is not available.This is very annoying. I stopped using it.

CB

Cameron Berube

12/11/19

4 out of 5

The software is excellent

The software is excellent. I would give you 5 stars if the chat based tech support technicians were a little better. Sometimes they are great, but I sometimes feel like they are just Googling the answers and don't really know much more than I do about the software...I would also like to see the chat bot included in the pricing structure for Professional plans. It irritates me that its an add-on.

EG

Elsie Gardiner

12/11/19

4 out of 5

Been the best CRM for activities

Been the best CRM for activities

C

Catherine

12/11/19

4 out of 5

I love this app

I love this app! It helps to keep me organized and understand where my prospects are at a glance. I gave 4 stars, because on my phone it is a little more challenging to use--very easy to accidentally mark something as complete when it hasn't been. Otherwise it is terrific!

AE

Andrew Ehrnstein

12/11/19

5 out of 5

Really enjoying using Pipedrive

Really enjoying using Pipedrive. The activity list and interconnectivity of the app for calling and email is intuitive. Really helps drive business actions to close deals. Starting to use more of the functions now, and the more I use it, the better it conforms to my business needs.

PB

Phillip Boswell

12/11/19

5 out of 5

The best deal tracking product I've…

The best deal tracking product I've used so far.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].