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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1061-1070 out of 3076

SJ

Stephen Jones

12/18/19

5 out of 5

This solution has to be one of the most…

This solution has to be one of the most straight forward on the market, easy to use and very intuitive. I have been using Pipedrive for some time and have recommended to larger organisations than myself. Customer service, if you have any questions, is also first class.

MJ

Mary JL Rowe

12/17/19

5 out of 5

What I've always dreamed of - no wait! MUCH MORE

Went through at least 5 Customer Relationship Management systems BEFORE finding Pipedrive. The first 2 involved using database software. Then there was 1 to which I reacted with stress the moment I went in, and this was followed by 2 that eventually went out of business. Pipedrive keeps wildy and unexpectedly improving, the Customer Service is just heavenly (VERY IMPORTANT) and I am confident that I will grow into it more and more and we will build my DREAMS together! Oh, the minute I open ...

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BD

Brad Dwyer

12/17/19

5 out of 5

Best in class

Great team to work with.This software has become an integral part of our business.

LR

Luke Rooney

12/14/19

5 out of 5

Best CRM by far ..

Best CRM by far ... always innovating.

RR

Rock Robinson

12/12/19

5 out of 5

“Pipe” improves communication!

Easy to use and understand....value price based. The community is growing of users that I interact with!

SA

Sherri Angel

12/12/19

4 out of 5

I only rated with 4 stars due to…

I only rated with 4 stars due to reporting capabilities. I had used Salesforce for 10 years and this is by far the easiest and most flexible platform I have EVER worked with. I honestly, couldn't ask for a better product to work on day in and day out. There are things that I still find that I didnt know since I have been using this CRM for over a 1 year. I would like to have graph capabilities and reporting to be more comprehensive. There maybe some things I am not aware of and need ...

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PB

Peter Boyd

12/12/19

4 out of 5

CRM Pipedrive Review

Overall, a great CRM program. It has definitely helped our company with customer focus and follow ups.

AS

Ann Strangward

12/12/19

4 out of 5

Great Tool

Great for storing all your customer details, keeping track of what they have ordered. Also good for exporting information to use in other applications like Mailchimp for sending out emails.

D

DANA

12/12/19

4 out of 5

I enjoy using Pipedrive and have…

I enjoy using Pipedrive and have recommended it to friends and other sales people. Would love to have the app allow for more daily functionality as to data available.

PH

Pam Hulme

12/12/19

5 out of 5

You all are great

You all are great! Timely with responses and excellent with help! Thank you!!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].