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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1051-1060 out of 3076

SB

Sophie B

01/20/20

4.5 out of 5

It has an enviable strength to achieve solid results

What do you like best? It should be noted that Pipedrive is a tool that I use continuously to achieve my business objectives and bring great marketing results to my clients. I can share posts, create campaigns and send mass publishing to specific customers. I definitely like it a lot and it helps me to have new clients. What do you dislike? I have nothing against Pipedrive. I consider that it is one of the most complete programs for digital marketing. I hope they continue working in ...

Read more

SS

Scott Squire

01/09/20

5 out of 5

Awesome CRM

Awesome CRM! And they are always making upgrades that continue to enhance the software.It's now a crucial part of our sales department.

AI

Administrator in Computer Software

01/07/20

0.5 out of 5

Ridiculous support

What do you like best? Software is simple and easy to learn for our needs. What do you dislike? Their support is awful! They simply cannot solve your problems and will be bouncing back between engineering and support all the time. I have one customer support thread with over 60 replies already (50 days open) which never gets fixed. Their calling system also doesn't work. Their payment system fails sometimes and our account just gets blocked, even though our credit card is perfectly ...

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AR

Anuj R

01/03/20

5 out of 5

The Ethical approach to the Data Line Support

What do you like best? The Best Part about the software is its viability and the comprehensive approach to the valuable function that keeps targeting its values at the point of non laminar functional aspect. With the support and vivid prospect, an auto confines with non linear values at a prospected launch of the mechanism in the software timeline. What do you dislike? There is no such dilemma or the prospected value intrinsic that could be stated as a drawback or the negative ...

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TR

Thomas R

12/28/19

4.5 out of 5

A great program with many advantages for sales

What do you like best? If I have to talk about a software with many important qualities to increase my sales without a doubt this is Pipedrive. It helps me to have an excellent visualization of reports, it is easy to use and learn to use its tools. It should be noted that the processes in which this program stands out are in capturing possible opportunities to increase sales and channeling and information on revenue efficiency through different stages or market circumstances. What do ...

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RH

Rob Howland

12/21/19

5 out of 5

Although we are not using Pipedrive to…

Although we are not using Pipedrive to its full potential yet, we strongly use for leads & sales, and would be lost without it! One of my favorite tools we have!

DH

Danny Hoskin

12/19/19

5 out of 5

Very easy to use- mobile app is awesome

Very easy to use- mobile app is awesome

B

Boris747

12/19/19

4 out of 5

Great product but flawed

Great product but flawed by some of the data outputs - particularly in the case of our set up, being able to report deals by products

JW

Jon W

12/18/19

5 out of 5

Great Sales Persons CRM

What do you like best? Love the Deals overview page and the ability to have as many pipelines and stages as I want. What do you dislike? Currently the calendar sync isn't working for me. It used to and must be an issue with my specific email/calendar provider, but not having the cal integration is a pain. What problems are you solving with the product? What benefits have you realized? Managing my sales opportunities and creating/tracking tasks to follow up is a huge benefit.

R

Roland

12/18/19

4 out of 5

Very easy to use and great value ......

Very easy to use and great value ......

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].