Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Not for the savvy sales person

What do you like best? Simple to use with a fair range of integrations that are mostly easy to set up and work pretty well What do you dislike? Lacks a lot of agility. Many functions are locked to admin users only with little functionality to enable certain functions to specific team members. Workflow is pretty basic with little functionality with managing groups of contacts, companies or current deals within your pipeline making it difficult to manage broadcasting activity that ...

Intuitive, affordable, with all necessary features

What do you like best? Totally worth the money. We had research before and went for Pipedrive. * rich of features * easy to use * excellent support, documentation * fast & stable (so far) What do you dislike? Pipedrive mobile app is a little bit limited in features compared to web version - it could have all of the web features included in mobile, so I could just use the phone for everyday customer management. I already do use it through the app, but sometimes it's not ...

An easy CRM tool with the best ever supportteam!

What do you like best? I like that the screen is easy and clean. Pipedrive all has the functions you need to have all your leads and customers in the loop. I love their supportteam - they are superfast, follow up and very cheery. I think they are the best I ever seen. I find Pipedrive fast, easy to use, and love the way the app also contributes to automate prosseses. It is easy to learn and for me as a Norwegian it was awesome that I can choose my own language. This was a reason for us ...

The best CRM I’ve used

I’ve been with PD since just after they started, around 2010/11 and they’ve been pretty much spot on all the way along. You can always contact a real person easily and they have a good online community to share tips.It’s all very intuitive and has some neat ideas that make the life of a business owner a lot easier.

Huge step for my business !

What do you like best? It's quick and easy. Also, the open API allowing multiple integrations with all the other platforms I use. What do you dislike? Haven't found anything to dislike so far. Recommendations to others considering the product: It's a no brainer. Much cheaper than competition and also better! What problems are you solving with the product? What benefits have you realized? Solved the problem of disorganization. Benefit has been increased accountability.

Affordable CRM software

What do you like best? Easy to use and quick to set up, not overly complicated What do you dislike? Does not have a robust set of features. Very limited functionality vs other CRM systems Recommendations to others considering the product: Easy to use and very affordable for upstart companies that don't want to pay a lot for a huge CRM system What problems are you solving with the product? What benefits have you realized? Capturing lead information for virtual sales team

Excellent system.

Excellent system.Fast and easy to use.Very efficient

Amazing product!

Amazing product!Made for people who love automation!

Pipedrive helps me to be ahead of my Sales Pipe

What do you like best? I like how it seamlessly integrates with my mail account. What do you dislike? It's not perfectly adjustable for my needs and I can't adjust it properly to get the reportings I need. Recommendations to others considering the product: I can recommend Pipedrive to anyone who has products with long sales cycles and a lot of partners to keep track of. Also it is easy to connect to other tools and the help service is great. Furthermore I do like their ...

Ahhhh la magie du web pour se créer une…

Ahhhh la magie du web pour se créer une bonne note produit.Ce CRM ne vaut le coup que pour les personnes travaillant seul ou des commerciaux n'ayant besoin d'aucune interaction entre eux.Créer une offre puis la suivre avec différents stades d'avancement jusqu'au succès ou l'échec OK. Mais tout le reste c'est mensonger. La synchronisation entre leur logiciel&appli mobile avec Gmail ne marche pas. Idem pour le smartphone. Donc quelqu'un vous appelle et vous n'avez pas son Nom qui s'affiche ...