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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1021-1030 out of 3076

UI

User in Marketing and Advertising

06/10/20

4 out of 5

Pipedrive is a tailor-made tool for the most demanding customers.

What do you like best? Pipedrive is a fairly complete CRM system I would say in comparison to its competitors, the software stands out for being very easy to use and implement in organizations of different sizes. One factor that I think was crucial for us about this service is that its level of customization is very high, which makes it very advantageous to address all our sales needs. What I have found most striking about this service is that it allows us to organize our potential ...

Read more

MS

Michael S

05/29/20

4.5 out of 5

A well thought-out program to the advantage of all businesses committed to sales

What do you like best? Based on my technical knowledge, the good aspect regarding pipedrive is still in its design, operating with a total reaction framework that can quickly counter any organizational problem, describing the important PR management methods such as mission delivery, initiative management , operational analysis, consumer development, emerging formats and types, segmentation, consumer capture, and others. What do you dislike? It will be great to have various color ...

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RL

R Lassen

05/22/20

4 out of 5

I really rate Pipedrive

I really rate Pipedrive, the core application and the phone app work and look good. I spent 6-7 days reviewing all CRM systems on the market and this was the only one that came close to a proper workable solution for us.+veKanban BoardsEmail IntegrationActivity remindersImport routine for new leadsForecasting and Estimated close datesHave adjusted the pipelines to help with existing customers and clients implementing-veIncomplete Zoho integrationMinimal Quickbooks integrationSales ...

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TS

Thommy S

05/19/20

4.5 out of 5

Simple and to the point!

What do you like best? The simplicity, accountability and transparency across the whole pipeline channel. What do you dislike? The inability to customize your pipeline channeling. Recommendations to others considering the product: Take your onboarding SERIOUSLY. Once it’s done, it’s done. You should be using them as an asset, not a “requirement”. What problems are you solving with the product? What benefits have you realized? getting an ROI on everything that comes ...

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SL

Sean L

05/19/20

5 out of 5

Pipedrive has made tracking opportunities way easier!

What do you like best? I love the visual of my pipeline. At a glance, I'm able to review opportunities and manage the day-to-day better. What do you dislike? Wow! I really can't think of anything that I dislike about the tool. Recommendations to others considering the product: Highly recommend it. What problems are you solving with the product? What benefits have you realized? Lead management and pipeline management, I feel way more efficient now.

RJ

Roshan J

05/16/20

5 out of 5

Easy to use with great features

What do you like best? It's very easy to simple, great user interface. It has full functionality and features that my small company needs. I have been their customer ever since they were small and they have added lot more features in a very short span of time. What do you dislike? I wish they had more native integrations with more software like Chargebee, Adobe Signature, shipstation, livechat, drift.com, chatra and such softwares. They have been lagging behind in rolling out ...

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RM

Ross M

05/11/20

5 out of 5

Understand, attend and sell everything with pipedrive.

What do you like best? As for the highlights of pipedrive I must mention the correct development process offered to companies that want to use the service, by providing a clear increase in their commercial values, implementing action mechanisms aimed at obtaining the best corporate standards in terms of sales and economic empowerment of the corporation, through the use of task management, budgets and bids, data storage, sales management, automated marketing, search for potential ...

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MD

Matt D

05/09/20

5 out of 5

Pipedrive makes things simpler for Sales people

What do you like best? I have been recently recommended about Pipedrive via one of my friend. I created my account on Pipedrive and watched a few training videos. This tool is really cool. Drag and Drop features is great under Deal stages. This is just similar to a project management system named "Trello". Hope it helps closing more deals! I will be keeping my important contacts within Pipedrive as it saves them directly on the cloud and I can define and categorized the companies ...

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SG

Sarbajit G

05/06/20

5 out of 5

Give access to the best software and with Pipedrive you'll get more than results

What do you like best? Based on my professional experience the good thing about pipedrive is in its programming, working together with a quite complete reaction system that can easily fight any possible operational failure, framing also the powerful PR management tools such as task distribution, campaign management, operation tracking, customer evolution, new formats and forms, segmentation, customer capture, among more progressive development methods, that only increase the corporate ...

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RD

Rebeca D

04/30/20

5 out of 5

Pipedrive is a powerful and affordable CRM app

What do you like best? It is not cluttered, which helps the team get focused. What do you dislike? They should have their own call system, since calling is a core activity for those that work in sales. What problems are you solving with the product? What benefits have you realized? Organize the sales funnel.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].