Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Excellent for our project management

What do you like best? We were able to tweak it for our specific needs. What do you dislike? Support was frequently slow at getting back to us. What problems are you solving with the product? What benefits have you realized? We are able to track all of our projects progress from initial sales call to implementation.

Powerful but still easy-to-use

What do you like best? The easy to use graphical user interface, that gives both sales people and sales managers the tool they need. What do you dislike? It's nothing to dislike, but maybe some more reports. What problems are you solving with the product? What benefits have you realized? Complete control over sales processes that could take up to several months. When systems are easy-to-use, and it helps the person entering data, it will automatically help managers as well.

Good CRM option

What do you like best? Pipedrive is a good business solution, with all the tools that a CRM needs to have. Easy to set up and start using and with a good range of integrations. Mobility because it has apps for both Andriod and iOS. It tracks e-mails and is very customizable. What do you dislike? I was not successful in integrating with a specific system that I have, so I don't give Pipedrive a high score (I may be being unfair). Recommendations to others considering the ...

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What do you like best? It has a mobile application, which facilitates access anywhere. It is a great SaaS tool, which allows access from anywhere that has internet. It has good usability, in addition to being entirely in Portuguese. What helped us a lot was its integration with Google calendar. It has extensive integration with various types of software. What do you dislike? It has a very high cost. The creation of fields and filters is very complex, especially for ...

I used it minimally, not much to review.

What do you like best? Customer service seemed really helpful and easy to contact. What do you dislike? I didn't use it long enough to know, but while using I really enjoyed it. Recommendations to others considering the product: If you are looking for a streamlined program that coordinates with other software this is for you. What problems are you solving with the product? What benefits have you realized? Being able to keep up with leads in a very streamlined ...

Add value to your customer relationship processes with pipedrive.

What do you like best? Pipedrive informs me and provides a really strong support, where with the right information, organized methods and management of marketing evaluation, budgets, storage, forms, reminder system and its intelligent integration customer acquisition, are tools that with proper use can make a company achieve the goals set to generate an understanding of customers increasing acceptance, with users to integrate the programming of this software to publicize their services. ...

Pipedrive is a sales tools that works best for large sized companies and keeps their work organized.

What do you like best? Pipedrive is a web and cloud based software. The prime features of Pipedrive include campaign management, email marketing, lead management, interaction tracking, contact management ,client matching and many more. It produces incredible results.The starting price for one user is 15$. There is a free trial available that helps user evaluate if they want the software or not. There is also a free version that comes with less amount of functions. It is not time ...

A Flexible CRM with good integration possibilities.

What do you like best? Pipedrive is easy to start using. Plug’n play syncs with email and calendar plus a wide range of add ons from marketplace. Quick to configure and add the custom fields you need. Focus in right place - pipeline and sales efficiency. What do you dislike? Haven’t discover any bigger downsides yet. Some development should be done with Products feature and with recurring payments feature... What problems are you solving with the product? What benefits have you ...

Easy to use CRM

What do you like best? It is very straight-forward and uncomplicated to navigate What do you dislike? Reporting and measuring KPIs has its limits. What problems are you solving with the product? What benefits have you realized? Use it as a CRM for a small team

Grow fast, than double the price

We are using Pipedrive since 2015, 20+ users. For years we were super excited and recommended Pipedrive many times. Now they are closing super cool features like "reports" and "dashboard" and replacing them with "insides", where you have to pay double to have the same data what we have for years. For us this means to pay 3600 USD / year only to have worst / same reports.