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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 991-1000 out of 3076

W

William

07/27/20

5 out of 5

Amazing tool

Amazing tool, we use it our agency for client relationship

JA

Josh at C

07/23/20

5 out of 5

The sales tool for sales people

What do you like best? I love the simplicity of Pipedrive. My agency has used plenty of software tools and we help small businesses with software tools so we understand the difficulty that comes with migrating software and getting your team to adapt to it. It's so simple that even the most software adverse users can quickly get up and running. What do you dislike? There's not much to dislike if you use it for it's intended purpose. Recommendations to others considering the ...

Read more

AB

Ankit B

07/21/20

4.5 out of 5

Useful CRM tool with easy User Interface.

What do you like best? Pipedrive is very sorted and quick kind of CRM in which we can easily get the things done. Best part of this CRM tool is user interface the way they sort there user interface is very easy for first time user to use the CRM application. What do you dislike? As of now, There is nothing dislike in this but we can say there are some updates which needs to be done. Further, it is nice Application. What problems are you solving with the product? What benefits ...

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DH

Damon H

07/20/20

1 out of 5

Awful company

Awful company. Another. Company which forces you to place your card details in then if you forget to cancel take unauthorised funds from your account. Contacted them the same day they took it and they still have refused to provide the funds back. Average system and high cost.

AI

Administrator in Utilities

07/16/20

5 out of 5

Pipedrive is an amazing CRM system

What do you like best? Pipedrive is simple to use yet has all of the features that I need. What do you dislike? There really isnt anything that I dislike about Pipedrive What problems are you solving with the product? What benefits have you realized? Pipedrive allows our team to streamline our sales process and focus on important objestives.

GW

Gamidu W

07/14/20

4.5 out of 5

Following up process has been made easy!

What do you like best? UI and the user friendly layout to manage leads and automation of activities What do you dislike? API Integration to create leads has been not exposed yet What problems are you solving with the product? What benefits have you realized? Mainly managing leads effectively and following up them by putting reminders for every activity

JR

Jose R

07/14/20

4.5 out of 5

great efficient program

What do you like best? Pipedrive is perfect for the modern company. It is easy to navigate and easy to explain to all reps. When I started working with my company I did not have good organization skills. However, pipedrive made it easy for me to keep track of all my files. I started submitting 1-2 files per month and now am closer to 5-6. It has helped my income and my organization. What do you dislike? Nothing I think it is great for all up and coming companies. This application ...

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AI

Administrator in Information Technology and Services

07/13/20

5 out of 5

Pipedrive : Automate and track your sales.

What do you like best? The best Part of the CRM system is that everything you can automate. Your pipes, Emails sending,tracking,templates,creating deals automatically. I like the follow up process very much too. What do you dislike? I dont dislike but there are few things which i think could add more in this system like out of the box integration of some apps. What problems are you solving with the product? What benefits have you realized? This is the best. I mean i ...

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S

Sandesh

07/12/20

4 out of 5

User Friendly

What do you like best? I think this is one of the finest CRM app which have used (yet). The entire CRM is crisp and neatly organized. It's always encouraging to use this App. Has their own user community. The chat support team is quick and friendly. I have always had my questions answered on time and to the point. Sales pipeline is something that's awesome. Pipedrive sure knows how to captivate their users What do you dislike? A few critical features are missing. They do not have a ...

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TL

Terry L

07/08/20

4 out of 5

Pipedrive gets the job done

What do you like best? Simplicity of use, pipedrive is great as a simple sales CRM What do you dislike? The interface can be better and the software can release new features more often. Recommendations to others considering the product: If you want a CRM that gets the job done and is easy to use Pipedrive is great for this, if you're managing 100's or 1000's of leads you might want to look elsewhere. It's hard to manage leads if you don't convert them into deals. I'm not ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].