Perkbox Reviews in June 2026: User Ratings, Pros & Cons

App frustrating, customer care excellent

It was frustrating being in store and not being able to access the app to allow me to get the discount, it was under a tenner but still annoying. However phoned up the following day and hopefully now have a way around it next time it happens.

Perkbox should be mandatory

Perkbox should be mandatory to have! I have only had positive experience with the customer service of Perkbox or any of the perks i got. It is super great for your mental health, save money (your wallet will love it), to treat your friends/family and of course to treat yourself! If you have the option of using it, PLEASE DO IT! It's easy to handle, not too many emails are sent to the inbox and the customer service team are here should there be questions or queries.

Really quick & great response

Really quick & great response from Perkbox, when I had an issue logging in - sorted within 15 minutes of reporting an issue!

Very disappointing

Very disappointing - used to be good with free coffee, cinema tickets - now poor. What is worse I have been trying to cancel my subscription for 2 months now and keep getting ever more aggressive emails from the credit control department. They seem to make it next to impossible to navigate how to cancel your account - can somebody please help me to cancel my subscription ?

Excellent service

Excellent service - issue resolved with professional and caring updates.

Friendly, efficient and painless

I had a slight technical issue (which I caused myself) I contacted the team at Perkbox, and I was back on my happy Perkboxing way in no time! Educated and issue resolved in one easy email! Thank you guys!

Excellent service from Lauren

Excellent service from Lauren. Helped explain everything I needed very quickly and efficiently.

Really great service!!

Really great service and so much to choose from that you don't notice some of it! It's brilliant, far better than other discount based sites I have used with other employees. The main difference between this site and others is that you get to use a lot of the discounts there and then, rather than having to keep topping up gift cards, etc. Don't get me wrong, there are companies on there that use the gift card approach, but there are also a lot that doesn't. Plus you get little freebies like ...

I will recommend perkbox to all

I will recommend perkbox to all, it does reduce my bill.

appalling

The customer service from this company is appalling. We recently purchased a voucher for a significant sum of money, only to advised by the end provider that it was not fit for purpose. Long story short the voucher details do not align with the providers requirements. In the first instance I would question why I find myself out of pocket, with a voucher that is worthless, surely they do their due due diligence and vet who they affiliate with. Until now I’ve received little support in ...