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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in May 2025: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.3

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Perkbox Reviews & Ratings

4.3

Very Good

Based on 108 ratings & 2652 reviews

Rating Distribution

Excellent

(1838)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Expert's Review

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 181-190 out of 2652

T

Tarantula

04/24/23

5 out of 5

Greate Service

I save a lot of money always checking Perkbox before I make a purchase, it's helping with cozzie livs for sure. Just saved £150 on hotels. It wouldn't work at first due to a weird thing on the other company's website but a great customer service agent stayed with me for ages troubleshooting until we got it resolved. I would have given up way sooner so really appreciate that. The other company showed zero interest in resolving the issue which just made the fab Perkbox customer service stand ...

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PE

peter eichmann

04/23/23

2 out of 5

Updated music to play while working…

Updated music to play while working would be helpful.

PE

peter eichmann

04/23/23

2 out of 5

Updated music to play while working…

Updated music to play while working would be helpful.

IW

Ian W

04/20/23

5 out of 5

"Great Service"

What do you like best about Perkbox? Fantastic as that little extra reward for going the extra mile for clients What do you dislike about Perkbox?

AM

Archita M

04/19/23

5 out of 5

"Very positive experience"

What do you like best about Perkbox? The 24x7 medical service along with the EAP program are the best offerings alongside the usual other perks What do you dislike about Perkbox?

AD

Adam D

04/18/23

5 out of 5

Excellent communication and issue…

Excellent communication and issue resolved satisfactorily in quick time.

L

LA

04/16/23

5 out of 5

Great

The team are really helpful and it has a fab range of benefits!

JM

Jenny M

04/14/23

4 out of 5

"Accessible perks for all employees"

What do you like best about Perkbox? A broad range of perks to suit everyone. What do you dislike about Perkbox?

JP

James P

04/02/23

1 out of 5

Do not use these rouge traders…..

Do not use these rouge traders….. We have been using Perkbox what will be coming up for a year in the month. As our team doesn’t use or really get the benefit from it, it actually costs us more money. We would rather spend this money taking them out for a team building day. Great whilst we were using but when we came to cancel Perkbox say we are too late with the notice, despite them sending us a renewal email that was after what they say the agreements state for renewal. I feel like we ...

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E

Erwin

03/30/23

5 out of 5

Customer service representative was…

Customer service representative was very helpful. William is very responsive and help me with the problem which I have raised and solved it in a timely manner.