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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in May 2025: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.3

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Perkbox Reviews & Ratings

4.3

Very Good

Based on 108 ratings & 2652 reviews

Rating Distribution

Excellent

(1838)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Expert's Review

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 191-200 out of 2652

JS

JULIAN SIMS

03/20/23

1 out of 5

I get never get my perks

I get never get my perks! It always says “there’s been a problem” and I have to pay normally as a queue build’s behind me at the checkout. Rubbish interface, awful customer service

WP

Winnie Pi

03/14/23

1 out of 5

William at Sheffield,UK

William at Sheffield,UK. I have a disability and made a mistake with a purchase, instead of showing some compassion, he talks about me having “no right to cancel or request for a refund”.

KP

kishani Praemnath

03/09/23

5 out of 5

I bought lots of items in a great…

I bought lots of items in a great discount. The wonderful deals always on this site.

DJ

DEBRA JUNE HINE

03/01/23

5 out of 5

Appreciation

I like the opportunity to show appreciation.

AB

Anthony B

03/01/23

5 out of 5

"Excellent discounts and great platform"

What do you like best about Perkbox? The fact that Perkbox has a global offering with discounts and goodies that are actually valuable and useful to employees is a huge plus for us. Customer service is great and the price point is currently good with a decent return on investment.

RH

Rosieq H

02/24/23

5 out of 5

"Amazing platform that supports retention"

What do you like best about Perkbox? Diverse offering, in different countries and very good on the purse. Our staff love it. What do you dislike about Perkbox?

SG

sandra G

02/23/23

5 out of 5

"Great platform"

What do you like best about Perkbox? It is very engaging and very user friendly What do you dislike about Perkbox?

DF

Dean F

02/20/23

5 out of 5

"Helped motivate my team"

What do you like best about Perkbox? Perkbox easy to use UI and range of benefits makes it easy to use in comparison to competitors. What do you dislike about Perkbox?

SW

Shona W

02/16/23

4 out of 5

"Overall, a positive experience"

What do you like best about Perkbox? Perkbox is really simple to use and provides our employees with a wide range of discounts at major retailers. As a small company we wanted to start offering our employees with additional benefits and Perkbox have really helped us to do that.

HW

Helen W

02/14/23

4 out of 5

"Nicely bundled perks offering that continues to evolve and innovate"

What do you like best about Perkbox? Perkbox provides our team with a one-stop shop for discounts and vouchers, which is something that I think is important in the current climate and cost of living crisis. The platform is user-friendly and easy to use, and the range of perks available is comprehensive - including lots of mainstream retailers that people would actually want to shop at.