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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in May 2025: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.3

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Perkbox Reviews & Ratings

4.3

Very Good

Based on 108 ratings & 2652 reviews

Rating Distribution

Excellent

(1838)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Expert's Review

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 171-180 out of 2652

F

Fabadint

05/21/23

5 out of 5

(Molly) Fabulous assistance

I received fabulous help from Molly. She kept me up to date with regular emails and followed up with additional emails if I was slow to reply. My issue has now been resolved. I cannot thank Molly enough for her help

KN

Katie N

05/15/23

5 out of 5

"Great Discounts"

What do you like best about Perkbox? The variety in the discounts that are being offered are fantastic. Perkbox is incredibly progressive and they have updated their offers based on COL and what is popular with users too.

NS

Nicola Strike

05/08/23

5 out of 5

Speedy response via the online chat to…

Speedy response via the online chat to my query regarding a failed transaction that required a refund. I had a follow up message the day after checking everything was ok. Brilliant customer service, thank you!

D

DP

05/03/23

5 out of 5

Excellent Customer Service!

I had a query about a Perk that I'd purchased which was resolved by a very friendly and helpful agent. Excellent customer service!

IW

Ian wood

05/02/23

5 out of 5

Quick helpful service

I reached out for some help on where I could use a promotion and got the answer I needed quickly and efficientlyz

AU

Anonymous User

04/27/23

5 out of 5

"Great Benefit!"

What do you like best about Perkbox? i let me points build up and then I spend them at amazon or on a meal, so useful! What do you dislike about Perkbox?

AU

Anonymous User

04/27/23

3.5 out of 5

"Great perks and well being platform"

What do you like best about Perkbox? Some great savings, insightful videos to choose from on the wellness hub. What do you dislike about Perkbox?

JL

Jacqueline L

04/26/23

5 out of 5

"Has helped build a great employee culture"

What do you like best about Perkbox? Perkbox is great for so many reasons: team building, rewarding, recognising, sharing savings with family and friends (especially as inflation increases), insights into who your most prolific staff are; the list goes on. I especially like the Wellness Hub to direct staff to, and the Polls are my most favourite part by far. My account manager, Felcia, is outstanding, and the content Perkbox create to make it easy for Admins to use to boost the employee ...

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SA

Saz Ahmed

04/25/23

5 out of 5

Molly was super helpful

Molly Jeffs was super helpful when I asked about a particular perk not working anymore. She suggested different options and was just very lovely.

AU

Anonymous User

04/25/23

3.5 out of 5

"Pretty good"

What do you like best about Perkbox? Good variety of products . reward points