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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in May 2025: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.3

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Perkbox Reviews & Ratings

4.3

Very Good

Based on 108 ratings & 2652 reviews

Rating Distribution

Excellent

(1838)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Expert's Review

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 151-160 out of 2652

SL

Samantha L

06/29/23

4 out of 5

"Good value for money"

What do you like best about Perkbox? The range of perks it provides for employees What do you dislike about Perkbox?

M

Morgan

06/28/23

5 out of 5

I had some issued with a voucher I…

I had some issued with a voucher I purchased through PerkBox and the customer support team responded promptly and were extremely helpful! It was a great experience and we were able to resolve the issue very fast.

L

Li

06/27/23

5 out of 5

Issues logging onto perkbox sorted

I had issues logging onto perkbox so i used the chat function. Received a Prompt reply from customer service Jake, who asked me 3 questions which i answered. Shortly i received a link in my email inbox and voila! I could reset password and got back into using all the Perkbox functions. Well done!

AU

Anonymous User

06/26/23

4 out of 5

"Review"

What do you like best about Perkbox? Flexi points and discounts on supermarkets/department stores. What do you dislike about Perkbox?

AU

Anonymous User

06/26/23

4 out of 5

"A great employee benefit!"

What do you like best about Perkbox? Perkbox has many valuable functions; from the large array of retail discounts to its well-being content and recognition platform - it is an excellent addition to our benefits package!

JM

Jess Myers

06/22/23

4 out of 5

I was able to speak to a human…

I was able to speak to a human after negotiating with the chat bot. If there had been less negotiation then I would have given them 5 stars, as otherwise I am very pleased with the service. I have been able to get offers that aren't available elsewhere, saving time and money. I am also interested in using other promotions and services in the future through Perkbox.

GS

Glen Sames

06/20/23

5 out of 5

Great Perks & Customer Services

Great Perks with plenty to choose from, highly recommended. Fast responsive customer services.

PC

Paul C

06/15/23

5 out of 5

"Perk-tastic !"

What do you like best about Perkbox? Great platform to promote colleague enagement with a wide range of 'perks' and discounts available What do you dislike about Perkbox?

A

Artur

06/14/23

5 out of 5

Great support

Issue with one of the perk codes not working, support got it sorted with the partner within a few hours and I got to take advantage of the deal

AU

Anonymous User

06/06/23

5 out of 5

"great savings"

What do you like best about Perkbox? savings for cinema and tv. also the points each month What do you dislike about Perkbox?