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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in June 2026: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.46

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Perkbox Reviews & Ratings

4.46

Very Good

Based on 2682 ratings & 2682 reviews

Rating Distribution

Excellent

(1868)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Spotsaas Editor’s POV

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 1191-1200 out of 2682

R

Rachel

08/29/18

5 out of 5

The response when I had a technical…

The response when I had a technical issue was fabulous! It was quick and easy! I wasn't expecting Freya to answer me that evening.....one of the best services I have received and my issue was sorted out straight away! The service I received was polite and apologetic.

CC

Charlotte C

08/29/18

5 out of 5

Exceptional customer service.

Jess was so cheery, polite and patient when helping me with my query, and she went above and beyond to assist me. Genuinely couldn't have had a better customer service experience. Perkbox help team, you're ace!

C

Claire

08/28/18

5 out of 5

Perkbox issue

had an issue with Perkbox, so opened an online conversation. However from previous experience of online help I didn't hold out much help BUT it was picked up by Jessica and the issue was resolved within minutes and with a sense of humour. Excellent customer service!!!!! Have no doubts about using the online helo again with service like that :-)

MG

Marvin Greene

08/28/18

5 out of 5

Fantastic thanks for all your help

Date of experience: August 29, 2018

DD

Dawid Dudek

08/23/18

5 out of 5

Excellent customer service

Excellent customer service! Iona was not only super funny with her gifs but most importantly helped me to solve my problem effectively! Highly recommend!

PW

Priscila Webb

08/23/18

5 out of 5

Good benefits

Good benefits, easy to use!

G

Giorgi

08/21/18

5 out of 5

Ioana who assisted me with my issue was…

Ioana who assisted me with my issue was amazing. Funny, helpful with a great follow-ups. Quite frankly have never seen such an enjoyable experience with customer service representative

M

Mark

08/21/18

4 out of 5

Great perks for businesses and services…

Great perks for businesses and services that you actually want to use. Helpful staff when you have a problem - Ioana was really helpful recently when some vouchers were unavailable.

SL

Sylvia Leach

08/21/18

5 out of 5

Perkbox is a great company

Perkbox is a great company. They have fantastic discounts and whenever I have needed help the livechat is a great facility. I spoke to Alex this evening who was very helpful - great customer service skills and very friendly. Thanks again!

JA

Jimi Arundell

08/20/18

5 out of 5

Great perks on business that you…

Great perks on business that you actually use in your everyday life (Tesco, Sainsburys, Just Eat) plus saved me a tonne with the years worth of mobile phone insurance. Also, the staff are really helpful if you do have any questions and are genuinely funny whilst being really efficient!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].