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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in June 2026: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.46

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Perkbox offers custom pricing plan

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Perkbox Reviews & Ratings

4.46

Very Good

Based on 2682 ratings & 2682 reviews

Rating Distribution

Excellent

(1868)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Spotsaas Editor’s POV

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 1181-1190 out of 2682

RM

Relle M

09/23/18

5 out of 5

Great discounts and 5* Customer Service

I use Perkbox quite occasionally for the discounts or even freebies, however had a issue with a electronic voucher that i purchased which i was trying to redeem. I sent a message late in the night using their chat box facility and was so shocked to be responded to so quickly considering the time. The advisor Florin was soo helpful, kept me updated and resolved my issue with the voucher extremely fast. On top of that the service was delivered with a great sense of humour by the use of gifs ...

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KT

karen turnock-rogers

09/22/18

5 out of 5

Simply excellent customer service

Simply excellent customer service. Not only did Florin help me find exactly what I needed, he gave me a couple of options also. He made the conversation fun and personal and I left not only buying what I needed I felt happy about it! Great work Perk Box

KT

karen turnock-rogers

09/22/18

5 out of 5

Simply excellent customer service

Simply excellent customer service. Not only did Florin help me find exactly what I needed, he gave me a couple of options also. He made the conversation fun and personal and I left not only buying what I needed I felt happy about it! Great work Perk Box

S

Sam

09/20/18

5 out of 5

Best customer service ever

The great variety of perks and customer service (Jordan) made my day.

R

Richard

09/20/18

5 out of 5

Excellent Customer Service.

I was a newbie to Perkbox and decided to give it a go. An order was placed for gift vouchers for a very large high street retailer, and after diabolical customer service and the order (and money) disappearing off the face of the earth I decided to contact Perkbox to see if they could help. On speaking to a very helpful young man call Jordan Bellamy he arranged a full refund as a good will gesture. Thank you Perkbox, for amazing customer service, I will be using you again.

S

Sam

09/20/18

5 out of 5

Best customer service ever

The great variety of perks and customer service (Jordan) made my day.

R

Richard

09/20/18

5 out of 5

Excellent Customer Service.

I was a newbie to Perkbox and decided to give it a go. An order was placed for gift vouchers for a very large high street retailer, and after diabolical customer service and the order (and money) disappearing off the face of the earth I decided to contact Perkbox to see if they could help. On speaking to a very helpful young man call Jordan Bellamy he arranged a full refund as a good will gesture. Thank you Perkbox, for amazing customer service, I will be using you again.

A

AO

09/03/18

4 out of 5

Friendly customer service

This was the first time I'd looked at Perkbox. There was some confusion about the question I was asking (expiry date of vouchers), so a lot of backwards and forwards, and it took longer than I'd expected to get an answer, but we got there in the end! Very friendly messages from Patrick on the helpdesk. It definitely hasn't put me off using Perkbox.

BJ

Barry James

08/30/18

5 out of 5

I always save money with perkbox & Contact is quick and friendly

I always save money with perkbox! I use it regularly for Cinema trips and grab tickets for friends and family too. I came across an issue today whilst trying to buy tickets, it was rectified easily through the chat with Ioana who was friendly and it was really straightforward. I was sat at home but if i was out and about to arrive at the cinema, i know i would have appreciated how easy it was.

TT

Tracy Tofte

08/30/18

5 out of 5

Perkbox - Money Saved

Excellent ! Have used regularly and saved quite a bit of money for myself and family.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].