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Perkbox - Employee Engagement Software

Perkbox Reviews in June 2026: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.46

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Perkbox Reviews & Ratings

4.46

Very Good

Based on 2682 ratings & 2682 reviews

Rating Distribution

Excellent

(1868)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Spotsaas Editor’s POV

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 1171-1180 out of 2682

HB

Holly Blair

10/10/18

5 out of 5

I had some trouble with a firewall…

I had some trouble with a firewall sending through the voucher that I had paid for. I called the customer number and spoke to Ioana who was so helpful and really friendly, she got it all sorted for me and waited on the phone for the emails to come through. Good service.

HB

Holly Blair

10/10/18

5 out of 5

I had some trouble with a firewall…

I had some trouble with a firewall sending through the voucher that I had paid for. I called the customer number and spoke to Ioana who was so helpful and really friendly, she got it all sorted for me and waited on the phone for the emails to come through. Good service.

DM

Donna Moores

10/10/18

5 out of 5

Great customer service

Great customer service from Alex and Declan today, after a duplicate payment was processed. As soon as I reported it, and provided all the details they got on to processing the invoice, and for my inconvenience a pair of cinema tickets are heading my way. Polite and helpful. It was a pleasure to deal with them. Perkbox customer service certainly recommended.

JM

James McGinley

10/07/18

5 out of 5

Excellent customer service and great…

Excellent customer service and great deals!

JM

James McGinley

10/07/18

5 out of 5

Excellent customer service and great…

Excellent customer service and great deals!

RR

Rachel rudling

10/05/18

5 out of 5

Fab product

Fab product. Always adding been new discounts every week and the app is so easy to use.

RR

Rachel rudling

10/05/18

5 out of 5

Fab product

Fab product. Always adding been new discounts every week and the app is so easy to use.

CP

Christine Peacock

09/26/18

5 out of 5

Excellent products and customer service

Excellent, prompt friendly customer service. Pippa dealt with a problem I was encountering with a voucher. She expedited a resolution to my issue with a very friendly manner...kept me smiling all the way whilst dealing with my issue through sending GIFs that were relevant to our online conversation. Great fun approach to keep customers smiling whilst solving their issue, great products too. Saved me lots with cinema visits for my daughters and friends!

CP

Christine Peacock

09/26/18

5 out of 5

Excellent products and customer service

Excellent, prompt friendly customer service. Pippa dealt with a problem I was encountering with a voucher. She expedited a resolution to my issue with a very friendly manner...kept me smiling all the way whilst dealing with my issue through sending GIFs that were relevant to our online conversation. Great fun approach to keep customers smiling whilst solving their issue, great products too. Saved me lots with cinema visits for my daughters and friends!

RM

Relle M

09/23/18

5 out of 5

Great discounts and 5* Customer Service

I use Perkbox quite occasionally for the discounts or even freebies, however had a issue with a electronic voucher that i purchased which i was trying to redeem. I sent a message late in the night using their chat box facility and was so shocked to be responded to so quickly considering the time. The advisor Florin was soo helpful, kept me updated and resolved my issue with the voucher extremely fast. On top of that the service was delivered with a great sense of humour by the use of gifs ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].