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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in June 2026: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.46

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Perkbox Reviews & Ratings

4.46

Very Good

Based on 2682 ratings & 2682 reviews

Rating Distribution

Excellent

(1868)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Spotsaas Editor’s POV

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 1151-1160 out of 2682

SH

Sabrina Hettrich

11/21/18

5 out of 5

Voucher issue

Had an issue with a voucher and emailed Perkbox - I got a speedy, super friendly and helpful reply from Ioana who had sorted everything out for me. Thank you, Ioana :)

RP

Rhys Parsons

11/15/18

5 out of 5

Amazing service would highly recommend…

Amazing service would highly recommend to anyone

S

Stephen

11/14/18

5 out of 5

Great customer service!

Hi. Recently had trouble booking with the Perkbox tickets and I chose to contact perkbox on there online chat. Got through to Ioana and she was great help. She went through and booked my purchase for me. Great customer service

D

David

11/13/18

5 out of 5

Great app and fantastic customer…

Great app and fantastic customer service from Jessica who sorted out an issue quickly and efficently. Many thanks 😀

JS

Jayne Scott

11/10/18

5 out of 5

Great perks on offer and when I had…

Great perks on offer and when I had difficulty using codes for the Odeon that weren't working I used chat on a Sunday afternoon and Ioana managed to sort the issue out, and even went above and beyond what was needed, getting the cinema tickets booked for us, and giving me a free coffee because it was my birthday! Fantastic service all round, thanks again Ioana!

PP

Paula Plain

11/09/18

5 out of 5

Ioana was fantastic!

Ioana was fantastic! Quick, efficient and fun to chat with online! Sorted my problem out quickly and efficiently and made me smile with fun gifs! Brilliant service from a great company!

E

Ea

11/09/18

5 out of 5

Great service

Excellent online service from Ioana!

LC

Lesley Cochrane

11/06/18

5 out of 5

Florin-Mihai was excellent in sorting…

Florin-Mihai was superb in helping me sort out my cinema codes Excellent customer service

MM

Maria Milenkova

11/04/18

5 out of 5

nice perks

nice perks, great customer service from Florin-Mihai

T

Tamara

11/03/18

5 out of 5

Good Customer service and good perks!

Date of experience: November 04, 2018

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].