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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in June 2026: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.46

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Perkbox offers custom pricing plan

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Perkbox Reviews & Ratings

4.46

Very Good

Based on 2682 ratings & 2682 reviews

Rating Distribution

Excellent

(1868)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Spotsaas Editor’s POV

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 1091-1100 out of 2682

MW

Matt Wells

02/21/19

5 out of 5

Basket Not Working Properly....

I Was having issues with one of the deals as the basket wasn’t working properly. Contacted the live chat and was greeted by Loana and I have to say, she was brilliant and so friendly. The issue turned out to be my work computer and nothing to do with perkbox, but Loana was calm and patient and even went into the deal and created my basket for me and emailed it to me so I could pick it up from home. Great experience and help from a lovely Loana 👍🏽

DR

Damian Reeve

02/20/19

1 out of 5

Misleading company and no personal touch

This company will take your money, mislead you and then not provide a refund when a genuine mistake is made. Good luck using them and make sure you are ready to lose the money you may have saved on other deals. Appalling

AM

Adam Mead

02/20/19

5 out of 5

Hannah was very helpful

Hannah was very helpful. Great customer support. Thank you

S

Sarah

02/18/19

5 out of 5

Aaron was so helpful!

Aaron was very efficient and helpful with my long list of things I needed to sort out and very friendly too!

BW

Becca West

02/18/19

5 out of 5

Great customer service team

Great customer service team - Hannah was super helpful and answered my question quickly! Loved she wasn't overly formal and used emojis and GIFs - it was refreshing!

SS

Sadaf Saeed

02/17/19

5 out of 5

Hannah was amazing on chat

Hannah was amazing on chat. Thanks for the help x

EM

Ellie Major

02/14/19

5 out of 5

Really friendly and efficient service!

I had trouble logging in so contacted Perkbox for help, Sadie responded immediately and sorted the problem for me in just a few moments. Really friendly and efficient service! I wish all customer service was this good!

DW

Daniel Wade

02/14/19

5 out of 5

Sadia is the GIF queen

Sadia is the GIF queen. Quick response and friendly service.

LW

Liam Wonta

02/14/19

5 out of 5

Hannah you legend!

I spoke with Hannah and she was a pleasure to speak with... She dealt with my query rapidly and efficiently. 5* service :)

KH

Kayleigh Hazell

02/14/19

5 out of 5

Hannahs a star!

I've only just been granted access to perkbox and had a few questions. Hannah popped up immediately and helped answer my questions without asking ten tons of questions like most chat support do! That and all the emojis <3 I'm looking forwards to joining Perkbox and receiving support from such a cool team,

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].