9.8
Spot Score
Perkbox Reviews in June 2026: User Ratings, Pros & Cons
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Perkbox Reviews & Ratings
Spotsaas Editor’s POV
Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more
Perkbox pros and cons
Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.
High satisfaction with perks, discounts, and rewards program, leading to cost savings.
Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.
Positive feedback on staff professionalism, friendliness, patience, and attentiveness.
Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.
Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.
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Showing 1061-1070 out of 2682
SC
sophie cole
04/11/19
Great interaction
I had a great customer experience with PerkBox, Hannah and I had a great interaction and she helped me get my problem resolved within the hour. The interface for online customer queries is super easy to use
SD
Sarah Dolton
04/10/19
Hannah is so helpful
Hannah is so helpful! I had booked some cinema tickets and was so confused to what I was doing but she spoke me through every step of the way and calmed me down ha ha! Would definitely recommend speaking with her if you have any problems!
AB
Austen Basleigh
04/09/19
Spoke with Hannah for some helps with…
Spoke with Hannah for some help with one of the Perks and Hannah was perfect. Answered quickly, efficiently and provided all the information I needed. Hannah's service was great and very friendly and it was a pleasure dealing with her. Thank you
SR
Shany Raval
04/08/19
Spoke to Hannah to resolve a query
Spoke to Hannah to resolve a query - she was spot on, quick and got the resolution ! Loved the customer service....very friendly.
DR
Dale Rodrigues
04/07/19
Spoke to a representative as I was…
Spoke to a representative as I was unsure about buying cinema tickets. She helped me by confirming if I could use them at a specific venue and went out of her way to contact the cinema directly and saved me some time. Great customer service (especially on the app)
A
aj
04/05/19
Be aware its a scam and a manipulation…
Be aware its a scam and a manipulation to curb your consumer rights under consumer rights act 2015. And these people treat vouchers given to you as a movie ticket/digital content. So never ever buy anything worth more that 10 pounds. I purchased a TV (delivery next week)from John Lewis for £779. On the very next day I found a better deal at curry's so I asked perk box to give Curry's vouchers instead of John Lewis (definitely after cancelling and getting refund in the vouchers from John ...
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NL
N L GRANT
04/02/19
Quick replies - good customer service
The perks themselves could be better - but there is a large selection and some good deals. Impressed with the customer service - immediate response.
V
Vknights84
03/26/19
It was pushing 10pm i didn't think…
It was pushing 10pm i didn't think anyone would reply until morning but was suprised to get a very quick reply and was sorted within a couple of minutes. The level of customer service was amazing you don't get that very often. Well done & thank you.
I
Iris
03/20/19
Perkbox has the best Live Chat ever!!
Perkbox has the best Live Chat ever!!! Any time I had some questions or needed help the Perkbox team replied straight away and gave me all the answers. Especially Ioana, she has been helping me two days in a row answering all my questions and with a very friendly and energetic manner. I am always delighted to use this chat as I get what I need plus customer service experience is excellent :)
JN
Julia Nguyen
03/19/19
Poppy was super friendly and a great…
Poppy was super friendly and a great help. Great service.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].