8.4
Spot Score
People HR Reviews in June 2026: User Ratings, Pros & Cons
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People HR Reviews & Ratings
Spotsaas Editor’s POV
Over the past year, *PeopleHR* has consistently demonstrated its focus on excellent customer service and a robust training environment. Reviews showcase a dedicated and knowledgeable team that goes above and beyond to address user concerns—professionals like Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter are frequently praised for their efficient, ...Read more
People HR pros and cons
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
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Showing 441-450 out of 502
AL
Alex Luca
03/05/20
Not happy about the quality of the…
Not happy about the quality of the software. The user experience design flow is terrible and difficult to use.
AJ
Adrian Jones
02/10/20
This HR software is OK but has a…
This HR software is OK but has a feeling of being outdated. Feels again like an old school enterprise package. For example when linking People HR to Office365 they use applications that poll people HR and then attaches entries in Office365 calendars, rather than using the correct API's. The App often has a fit and multiple entries are often seen in calendars. Just an example of poor development. When contacting customer service they said they would escalate to the Dev team but since then, ...
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RB
Rachel Burke
01/30/20
Bad customer service
Ongoing issues with holiday entitlement during the set up. Our staff don't work a typical 9-5. Seems that when they have your money it is then difficult to get in touch with anyone. One reason we choose the system was because it is advertised as integrating with rota cloud which we were already using, however further developments are needed for this to work adequately. I finally insisted a manager call me, someone did, 24 hours later but was not a manager and didn't solve my problem. I ...
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DH
Daniel Harrington
12/16/19
Very poor customer service
I was extremely disappointed with People HRs level of customer service. After reaching out on their IM messaging with an issue I had to wait well over 30 minutes. After replying then to a message from a member of staff asking to access the system ( I responded and gave access in 3 minutes) I had to wait a further 25 minutes to get a reply. After asking me another question to which I immediately answered I was kept waiting again. Whilst waiting an age for response I even rang their office ...
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LM
Laura Masterson
12/02/19
Super Super Super
Super Super Super, we rolled out the HR module and the Performance module. Really happy with the implementation, and the onsite training was invaluable. The flexibility of the Performance module with a key thing for us, we have some staff that do quarterly reviews and some that do 6 monthly based on job role.
IM
Ivor Mcnally
12/01/19
Really impressed
Really impressed. We have staff clocking in using a combination of physical clocks and mobile app. This feeds directly into our Payroll system sage. Had a few hiccups setting the feed up, but really impressed how the support team assisted. Working a treat 👍.
JH
James Henderson
12/01/19
Great system
Great system, a lot quicker to role out than our previous system. So far our employees are really impressed
SH
Steve Hughes
11/27/19
Great App, Great People
As a business leader and having used the system for many years, I can report that it is a truly excellent application and the support from the people behind the system is excellent by any measure. Our employees also find the app easy to use and effective. I wholeheartedly recommend this application.
UL
Ulrika Linnéa Lindberg
11/23/19
Not a pleasant experience for us
A weird experience. We decided on implementing PeopleHR but it did not meet with our expectations as a multi-site, flexible organisation. Unengaged implementation consultant that obviously had no hand over from the sales process. Also, some things on the platform were very UK-based and not customisable. When we tried to give our feedback to improve our cooperation I was contacted by an executive manager. I was not allowed to reach out to our sales rep or senior manager to understand where ...
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AU
Anonymous User
11/20/19
"Good tool for HR management"
What do you like best about Access PeopleHR? User interface and experience is mostly positive. Customer support is also great as they have live help functionality. I am able to connect with HR easily with People. What do you dislike about Access PeopleHR? UI looks a bit dated, does not really have a modern look and feel to it. Can't book more than one event for one day at the same time, which is a bit annoying when wanting to do a bulk edit. Recommendations to others considering Access ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].