8.4
Spot Score
People HR Reviews in June 2026: User Ratings, Pros & Cons
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People HR Reviews & Ratings
Spotsaas Editor’s POV
Over the past year, *PeopleHR* has consistently demonstrated its focus on excellent customer service and a robust training environment. Reviews showcase a dedicated and knowledgeable team that goes above and beyond to address user concerns—professionals like Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter are frequently praised for their efficient, ...Read more
People HR pros and cons
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
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Showing 411-420 out of 502
A
Alina
09/20/21
System and service is very good
System and service is very good. Polish translation is very good. Very happy. We use People human resources for 1 year now. Can not remeber all name of staff, but all very good.
A
Alina
09/20/21
System and service is very good
System and service is very good. Polish translation is very good. Very happy. We use People human resources for 1 year now. Can not remeber all name of staff, but all very good.
LJ
Linda Johnson
09/19/21
Used PeopleHR for just over a year
Used PeopleHR for just over a year. Ripple is my fave feature, it's amazing. It would of been 5 stars, but they had a few issues Jan- June when they switched over to Access processing the invoices. It all seems to have been rectified now.
OJ
Olivia Jones
09/18/21
An awesome company
An awesome company, been with them for years, their service levels and communications are second to none, if you are thinking about using them just do it, you won't be disappointed. Keep up the excellent work.
OJ
Olivia Jones
09/18/21
An awesome company
An awesome company, been with them for years, their service levels and communications are second to none, if you are thinking about using them just do it, you won't be disappointed. Keep up the excellent work.
LV
Lukas V
08/03/21
"Review People HR"
What do you like best about Access PeopleHR? Simple and user-friendly, everything seems to be in one place and the price is also more reasonable. What do you dislike about Access PeopleHR? recording annual leave when an employee is sick is difficult and I felt some of the settings are complicated while using this initially. What problems is Access PeopleHR solving and how is that benefiting you? Overall HR administration in a better way and eases the work of HR officials in a greater way.
CM
Charlie Modo
07/20/21
Access have ruined this company
Now they are owned by Access, they have already started migrating their single-sign-on system to Access. This would not be a problem, except their support and documentation for this is awful and the entire SSO process is now a dreadful, slow and painful experience. Not to mention their incredibly awful response times. They claim they are overwhelmed with support queries at the moment, this would NOT surprise me as I'm sure this SSO change is reeking havoc everywhere.
R
RCB
07/01/21
Really poor customer service
Since the acquisition by Access Group the levels of customer service have disappeared. Slow response time, zero personal interaction, expect to be sent links to their online training and then told to resolve it yourself - you get the feeling you are dealing with bots rather than people. We received a sales call asking whether we wished to expand our account, we said it would be good to speak through our account and then heard nothing! When we have sought to ask to speak to an account ...
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SG
Sally G
05/20/21
I would like to say a huge thank you to…
I would like to say a huge thank you to Gary in the sales team. Gary's knowledge along with his advise is fantastic. If I didn't know otherwise, you'd think he was the owner of PeopleHR. Thanks again for all your help.
N
Nick
05/16/21
Cancelled but they keep sending invoices
We cancelled our subscription as we found it involved far too much effort to do even simple things and provided little value. Staff didn't like it and it created rather than saved work. Six months after cancelling they still keep sending us invoices. Despite us contacting them multiple times to confirm our cancellation they keep spamming us with bills to renew. Now added to blocked senders but we really shouldn't have to do this.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].