8.4
Spot Score
People HR Reviews in June 2026: User Ratings, Pros & Cons
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People HR Reviews & Ratings
Spotsaas Editor’s POV
Over the past year, *PeopleHR* has consistently demonstrated its focus on excellent customer service and a robust training environment. Reviews showcase a dedicated and knowledgeable team that goes above and beyond to address user concerns—professionals like Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter are frequently praised for their efficient, ...Read more
People HR pros and cons
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
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Showing 381-390 out of 502
TS
Terrible Service
01/12/22
Terrible Customer Service
Customer support is unresponsive, no contact possible by phone, e-mail correspondance is drawn out and you end up dealing with multiple people to get an answer. Declined continually as a service, steer clear at all costs!
PG
Paul Graham
01/09/22
Customer Service is Appalling
Customer Service is Appalling - avoid avoid avoid!!
LF
Leanne Fowler
01/06/22
Really frustrating system
Really frustrating system. Customer service is hit and miss, emails are ignored. Feel like since they have been taken over by Access Group, we have become a number. We are now looking for a new system as I feel like they really don't care.
PC
Poor Customer Service
12/21/21
Poor Customer Service
I mirror the comments in the other reviews about the customer service. I’m certain the customer support is being delivered from a different country based on some of the responses received, you can no longer speak on the phone to anyone (unless you want to purchase something) and if you ask anything after 2pm its ignored until the next day. The software (when working) is good.
N
Nikky
12/19/21
Bizzare experience of going round in…
Bizzare experience of going round in circles. I was eventually informed I had been sold the incorrect customer services plan. I just need help to log into the website, nothing more.
BV
Bobby V
12/11/21
"People HR is a great product for managing human resources"
What do you like best about Access PeopleHR? People HR is a great tool for human resource management. It is very easy to apply and approve holidays and track overtime. The tool provides an extensive profile for every employee which makes HR management a breeze. What do you dislike about Access PeopleHR? There is very little to dislike about People HR. The interface could be a little more intuitive and it would be nice if we can hide certain sections that are not actively in use. What ...
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BV
Bobby V
12/11/21
"People HR is a great product for managing human resources"
What do you like best about Access PeopleHR? People HR is a great tool for human resource management. It is very easy to apply and approve holidays and track overtime. The tool provides an extensive profile for every employee which makes HR management a breeze. What do you dislike about Access PeopleHR? There is very little to dislike about People HR. The interface could be a little more intuitive and it would be nice if we can hide certain sections that are not actively in use. What ...
Read more
AU
Anonymous User
12/07/21
"Want after sale support? Forget it!"
What do you like best about Access PeopleHR? Appraisal function is good. The rest is yet to be see. What do you dislike about Access PeopleHR? Customer service and after-sale support - worst experience I have ever had. Holiday approver set up is impossible. We cannot get PeopleHR to sync with MS Outlook which means users have to manuually enter their holiday bookings to their calendar in Outlook which is what we use for meeting schedulling. Recommendations to others considering Access ...
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AU
Anonymous User
12/07/21
"Good HR Application"
What do you like best about Access PeopleHR? It's straightforward to use this application with User-friendly UI designs and all the HR-related things in one place.Its cloud-based and we can access it from anywhere What do you dislike about Access PeopleHR? All is good with this application. I cannot find any issues with this app. All the designs and the user experience are good, with no significant problems or bugs to report. Recommendations to others considering Access PeopleHR: I am ...
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AU
Anonymous User
12/07/21
"Good HR Application"
What do you like best about Access PeopleHR? It's straightforward to use this application with User-friendly UI designs and all the HR-related things in one place.Its cloud-based and we can access it from anywhere What do you dislike about Access PeopleHR? All is good with this application. I cannot find any issues with this app. All the designs and the user experience are good, with no significant problems or bugs to report. Recommendations to others considering Access PeopleHR: I am ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].