8.4
SpotScore
People HR Reviews in November 2026: User Ratings, Pros & Cons
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People HR Reviews & Ratings
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Spotsaas Editor’s POV
PeopleHR's support team is a notable strength. Reviewers consistently mention specific staff members—Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter—for responsive, patient assistance. Training sessions, particularly those led by Matt, receive praise for clarity and practical guidance on feature use. The platform itself offers broad HR functionality with ...Read more
People HR pros and cons
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
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Showing 311-320 out of 502
J
James
09/14/22
If I could put 0 stars here I would...
If I could put 0 stars here I would.... Absolutely diabolical customer service, technical support and overall operational management/structure. Avoid at all costs. Was initially sold a product that would sync seamlessly with arguably the biggest business calendar platform in the world (Outlook). However, turned out the sync procedure itself was/is extremely clunky leading on to finding that the bank holidays do not sync across meaning it is practically useless for on-the-go/day to day ...
Read more
EF
Elaine Fleat
09/14/22
1 star is too much!
1 star is too much! The system is OK, although outdated compared to many other 'off the shelf' HRIS. However, customer service is literally abysmal! We have been trying (and failing) to get them to send us an invoice since April (yes, you read that right). I even found the Customer Success Manager's details on LinkedIn and emailed him directly with the subject 'We aren't receiving any invoices' but didn't get a reply. So imagine our surprise when our system access was suspended with no ...
Read more
J
James
09/14/22
If I could put 0 stars here I would...
If I could put 0 stars here I would.... Absolutely diabolical customer service, technical support and overall operational management/structure. Avoid at all costs. Was initially sold a product that would sync seamlessly with arguably the biggest business calendar platform in the world (Outlook). However, turned out the sync procedure itself was/is extremely clunky leading on to finding that the bank holidays do not sync across meaning it is practically useless for on-the-go/day to day ...
Read more
EF
Elaine Fleat
09/14/22
1 star is too much!
1 star is too much! The system is OK, although outdated compared to many other 'off the shelf' HRIS. However, customer service is literally abysmal! We have been trying (and failing) to get them to send us an invoice since April (yes, you read that right). I even found the Customer Success Manager's details on LinkedIn and emailed him directly with the subject 'We aren't receiving any invoices' but didn't get a reply. So imagine our surprise when our system access was suspended with no ...
Read more
CH
Ciara Hynes
09/07/22
Never used a more frustrating HR system
Never used a more frustrating HR system, considering I am completing a UX course at the moment, so I have basic understanding of user experience, and the functions and UX of this are just awful, no clear obvious path to use the software. I am also working on installing the live job feed into our site and the help is awful. Being told that they aren't able to help with set up. The instructions they provided are not clear and with only one option for implementation, it's the worst install ...
Read more
CH
Ciara Hynes
09/07/22
Never used a more frustrating HR system
Never used a more frustrating HR system, considering I am completing a UX course at the moment, so I have basic understanding of user experience, and the functions and UX of this are just awful, no clear obvious path to use the software. I am also working on installing the live job feed into our site and the help is awful. Being told that they aren't able to help with set up. The instructions they provided are not clear and with only one option for implementation, it's the worst install ...
Read more
LL
Lindsay Lowes
09/04/22
Really good training
Matt was great during the training. Communicated clearly beforehand, throughout and afterwards. The actual training sessions were at a good pace despite having a lot of content to get through. He answered any questions as we went through without losing sight of where we were on the training. Thoroughly enjoyed it, he made us feel we could do this! And very excited to start the PeopleHR journey.
LG
Lee Goreham
09/01/22
Jordan is great trainer
Jordan is very helpful and knowledgeable with PeopleHR, which make the training session extremely useful - when asked questions, he gets straight to the point, which saves everyone time. Thank you for your time and assistance today.
AU
Anonymous User
08/30/22
"Easy to use platform to book holidays, manage reportees, organize calendars"
What do you like best about Access PeopleHR? People HR is very easy to use, user friendly. What do you dislike about Access PeopleHR? Some features are hard to find and need to spend some considerable time looking for it. What problems is Access PeopleHR solving and how is that benefiting you? holidays organization, managing employees information.
H
Helen
08/30/22
Fantastic training
I have had several consultancy sessions with Jordan to help me understand and build my PeopleHR system. Jordan has been brilliant. He explains things clearly and always finds a way to make things work and is extremely helpful and knowledgeable. Thanks Jordan.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].