8.4
Spot Score
People HR Reviews in June 2026: User Ratings, Pros & Cons
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People HR Reviews & Ratings
Spotsaas Editor’s POV
Over the past year, *PeopleHR* has consistently demonstrated its focus on excellent customer service and a robust training environment. Reviews showcase a dedicated and knowledgeable team that goes above and beyond to address user concerns—professionals like Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter are frequently praised for their efficient, ...Read more
People HR pros and cons
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
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Showing 291-300 out of 502
"
"JJ"
11/21/22
Logan was great!
Logan was great. He was very knowledgeable on all aspects of PeopleHR and answered each of our questions clearly and concisely. He demonstrated useful functionality that we were not aware and followed up with handy user guides.
CC
CollectPlus Customer
11/15/22
Not fit for purpose
Not fit for purpose. Doesn't calculate annual holidays if you are changing your work pattern halfway through the year. All data inputted is acted on immediately - so no pre-population possible - crazy if you want to update a record prior to going on annual leave or something. No way of altering levels of visibility e.g. HR director seeing different level of detail than HR manager - it is an all or nothing viewer. Clumsy helpdesk portal. Lack of investment in future proofing this. Poor click ...
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VD
Vinayak D
11/01/22
"We were used it for HRMS"
What do you like best about Access PeopleHR? Onboarding, and Induction is very best feature that People HR What do you dislike about Access PeopleHR? there is lagging and sometimes showing unexpected error while using this tool What problems is Access PeopleHR solving and how is that benefiting you? Time is so important that people HR working on the same
UC
Unhappy Customer
10/31/22
Awful customer services
Awful customer services. I have been trying to contact them about an issue for a day and a half, and can't get anyone. Every item logged needs far too much information before they even look at it. I had an issue with several employee's holiday balances for months. No priority was given. Their support at the moment says our response time is "a few hours", this is not good enough for HR software!!!
AJ
Anita Jones
10/26/22
(Company name) is very easy to use
(Company name) is very easy to use - user friendly interface, intuitive navigation, you can find whatever you need in the matter of seconds even if it's your first experience with the platform. (Company name) is beautiful - our employees love it too. (Company name)’s support team is amazing - they not only resolve any issues quickly, but they also listen to suggestions and implement them within reasonable time. The (Company name) system features everything you'd want from a modern HRIS and ...
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MP
Marie Parry
10/18/22
Training overview and additional support
Jordan Moore delivered a brilliant session on training for the People HR System. He also provided additional support and tailored a bespoke on site consultancy day to assist with the launch. We felt valued and were given a service that responded to our needs as an individual and not a one size fits all mentality. It is clear Jordan is very invested in providing the best experience possible .
NB
Nikki Braidwood
10/18/22
Extremely helpful with my query, thank you
Logan was extremely helpful with my query, he communicated with me regularly & then called me to talk me through it - very much appreciated. Excellent customer service & he was calm & patient with me !
HF
Highly frustrated HR person
10/16/22
Quite trying!
The person we spoke to tried really hard to support and solve our issue but 12 days later we are still not resolved
D
Dilana
10/12/22
Always very helpful!
Date of experience: October 13, 2022
SM
Sara M
10/10/22
"Great experience with G2"
What do you like best about Access PeopleHR? I liked how intelligent the system is and very flexible to use. Everyone can work on it quickly. What do you dislike about Access PeopleHR? Nothing to be mentioned. Worked very well. What problems is Access PeopleHR solving and how is that benefiting you? recruiting cycle saving data of the candidates.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].