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8.4

SpotScore

People HR

People HR Reviews in November 2026: User Ratings, Pros & Cons

Effortlessly manage your employees with People HR.

3.96

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People HR Reviews & Ratings

3.96

Very Good

Based on 450 ratings & 502 reviews

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Rating Distribution

Excellent

(334)

Very Good

(45)

Good

(10)

Poor

(15)

Terrible

(98)

Spotsaas Editor’s POV

PeopleHR's support team is a notable strength. Reviewers consistently mention specific staff members—Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter—for responsive, patient assistance. Training sessions, particularly those led by Matt, receive praise for clarity and practical guidance on feature use. The platform itself offers broad HR functionality with ...Read more

People HR pros and cons

  • Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.

  • Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.

  • Feature-rich product with potential for bespoke configurations to meet unique organizational needs.

  • Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.

  • Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.

  • Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.

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Showing 281-290 out of 502

MB

Mark B

01/02/23

2 out of 5

Poor usability

Poor usability. The interface is awkward and confusing. Seemingly two main areas, one left hand panel, and then dash board with another left hand panel. Have trouble finding diary/planner and can't cancel leave once booked, has to go via manager.

RL

Rachel Lucas

01/02/23

1 out of 5

Just avoid it.

I have implemented and used quite a few HRIS over the years and People HR a couple of years ago was absolutely amazing! Really simple , quick responses and problems solved. Fast forward 2 years and it is a very different experience! Customer service is a non existent thing. I had manage to brute force through a few issues by contacting old sales contacts but even this is now not working as seemingly these people are now not there. Our company had to ask 14 times for a copy of an ...

Read more

D

Dan

12/18/22

4 out of 5

We have been happy with the software…

We have been happy with the software for the several years. We have used it since we started our business in 2018. Good for small companies just like they say. We are starting to outgrow it now as we’ve reached 50 members of staff, but has done the job over the years.

O

Olivia

12/13/22

1 out of 5

We selected Access People HR as they…

We selected Access People HR as they were the only company that integrated to our payroll system (or so we were told) Over 1 year later and the system still does not integrate to our payroll system. It is an outright lie. I would recommend to anyone that is told the same to ask “can i see this live” before commiting or have a working trial prior to commitment, and dont except anyones word that it will work. I have asked to speak to another company that has a succesfully working ...

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A

Alan

12/05/22

5 out of 5

Jordan Moore, a great asset!

Jordan Moore was our consultant for a massive data migration project following acquisition, where two systems needed to be integrated. Jordan was so personable throughout the process, supporting and advising at every step as well as going over and above to resolve some of the bumps in the road. The end product was a seamless transfer to achieve a major company milestone, and we cannot thank him enough.

ER

Emma Roovis

12/04/22

5 out of 5

Supportive from the beginning

From start to finish, switching HR platforms was a smooth and easy process. As a HR team of one, this was a big task to take on, but I was supported the whole way through. Transparent and open communication, detailed support guides and a knowledgeable team. Feedback from my colleagues has been incredibly positive and they are really impressed with the new system.

MD

Mo douglas

11/30/22

1 out of 5

I use this as my employer insists on…

I use this as my employer insists on making us use this trash. face id does not work more often than it does work. my work friends complain about it for different reasons. all the problems seem unique to each of us. our manager just tells us to unistall and reinstall which temp fixes the issues.

LC

LAT charity

11/29/22

5 out of 5

issue was resolved one able to speak in…

issue was resolved one able to speak in person

A

Arvind

11/23/22

5 out of 5

Good work from Logan for his immediate…

Good work from Logan for his immediate attention and prompt connect over the call.

R

R.Andreen

11/22/22

5 out of 5

Logan was extremely helpful and…

Logan was extremely helpful and patient. He provided a follow up phone call to go into detail about a subject matter that was tricky to understand.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].