People.ai Reviews in June 2026: User Ratings, Pros & Cons

"Sales - Insights & Actions"

What do you like best about People.ai? The ability to surface the number of accounts engaged, the number of stakeholders and proactively highlight risks in the sales process. What do you dislike about People.ai? The Daily Digest that contains all of the data and insights doesn't always get delivered daily. This could be an admin issue on our side, but flagging and an observation. What problems is People.ai solving and how is that benefiting you? The main benefit is surfacing sales insight ...

"Stop wasting time on admin and get back to selling"

What do you like best about People.ai? The comprehensiveness of activity capturing throughout our sales platforms provides a robust platform for understanding what is going on across our customer base Insightful analytics on how much time reps are spending on pursuing opportunities Through the use of people.ai, reps are able to spend more effort on tasks that add value, rather than admin work. What do you dislike about People.ai? There isn't much I don't like about the tool. It could use a ...

"Very good tool to follow up deals and tasks associated!"

What do you like best about People.ai? All the reports and insights on where we are spending time and what actions we can do. Also we can measure the efficiency of the actions taken What do you dislike about People.ai? Nothing so far! All information and insights are useful What problems is People.ai solving and how is that benefiting you? Keeping track of the actions with main customers, getting in touch ate the right timing, and never leaving a conversation become cold due to forgetting ...

"A great software supported well by great implementation team."

What do you like best about People.ai? I like the auto creation of contacts in our CRM the best as this was the biggest struggle we had for getting our users to input their data. What do you dislike about People.ai? I think the embedded lightning pages could be designed a bit more compact to take less space on the screen as it is shared real estate with other components within Salesforce. What problems is People.ai solving and how is that benefiting you? We are not experiencing any problems ...

"Regional Sales Director"

What do you like best about People.ai? People.ai gives detailed insights into the day to day activities of your team. Easy to use and customizable dashboards give you overviews of your team and individuals, as well as drill down capabilities. What do you dislike about People.ai? The only thing I have found that I don't like is the sometimes inconsistencies I see between my People.ai reports and my Salesforce reports. Otherwise, it's a fantastic tool that I use every day. What problems is ...

"Great tool"

What do you like best about People.ai? My sales directors and I used the tool every week, as well as the Account Executives. It helps us to avoid manually enter meetings. Instead, focusing on the key takeaways, next steps as well as prepared for future meetings. Critical/important tool when you have team members underperforming and require a lot of coaching. What do you dislike about People.ai? all good so far. there is nothing really to dislike What problems is People.ai solving and how is ...

"Efficient Revenue Driver"

What do you like best about People.ai? Comprehensive visibility on representative's activities What do you dislike about People.ai? More information and insights can be included What problems is People.ai solving and how is that benefiting you? Identify which activities are most effective in generating revenue

"Wonderful resource!"

What do you like best about People.ai? Ability to see all forms of communication by rep and team. What do you dislike about People.ai? At the start it took a bit of time to learn the ropes and all the functionality. What problems is People.ai solving and how is that benefiting you? Activity by reps; it is very clear now to see effort and areas that need fixing.

"Pretty Cool People.ai integrated right into our SFDC dashboard"

What do you like best about People.ai? Easy CRM integration and automatic task activities logging. What do you dislike about People.ai? Data De-Duplication and Finding irrelevant and old information by hand... in our CRM Recommendations to others considering People.ai: consider your data strategy, external and internal, hygiene and data quality (check with your CRM admin) --- duplicate entries are never great, catch them out fast. What problems is People.ai solving and how is that ...

"Very Useful"

What do you like best about People.ai? Quick access to current and past information, insights, etc. What do you dislike about People.ai? Sometines the sequence of emails or information is not properly aligned to an account, person etc.... but that may be more of a configuration issues than a capabity issue. What problems is People.ai solving and how is that benefiting you? Quickly obtaining historical views on customer interactions.