Pendo Reviews in July 2025: User Ratings, Pros & Cons

"Pendo is powerful"

What do you like best about Pendo? The ease of implementation with a simple code snippet. There's immediate value upon turning it and your team can continue to get more sophisticated as you learn all of the capabilities.

"Great tool for analytics and much more"

What do you like best about Pendo? I use it the most for viewing page views and feature usage. I also use it for inserting surveys and informational guides into our app. It was easy to get up and running. Our developers were able to integrate all three of our web applications to the app.

"Amazing toolset to allow you to understand your products and users better"

What do you like best about Pendo? The range of features, tracking and reporting available. We can actively engage with users with guides and NPS, understand how the products are being used and radiate information out across the business using integrations. The set-up is quick and easy and allowed use to start gathering data quickly and then later work out how best to implement and tag the features and pages.

"Be product-led using Pendo"

What do you like best about Pendo? What I like best about Pendo is that their products promote best practices in being Product led and facilitate organizational transformation - uniting teams within a software company to work towards the same goals. Pendo is unique from other tool sets in this way in that they also provide you with the success, expertise, training, community and knowledge.

"Review for Pendo - A must-have for Product based companies!"

What do you like best about Pendo? I am using pendo since last 2 years and so much impressed with itand the abilityto tranformthe way users engage with us. The User-friendly interface has streamlinedour workflows and made it easy to gather insights about user behavior. Pendo's analytics is helping us in data driven decisions which have positively impacted our clients.

"Confusing. Can't find what I'm looking for in KB."

What do you like best about Pendo? Nothing yet frankly. Honestly not one thing has been easy or straightforward. What do you dislike about Pendo?

"Confusing. Can't find what I'm looking for in KB."

What do you like best about Pendo? Nothing yet frankly. Honestly not one thing has been easy or straightforward. What do you dislike about Pendo?

"It doesn't do as much as you think it does"

What do you like best about Pendo? Pendo helps with analytics and makes them more accessible. It is a good starting place for people who have never used more advanced analytics tools or are more scared of analytics.

"Review on Pendo - A Best user Experience tool for tracking User Activities!"

What do you like best about Pendo? As a user I like the User analytics which gives comprehensive analytics, User behaviour, which feature user have used most and relevant metrics. This helps us making business decisions to improve the user experience.

"Pendo - Best User Event Tracking tool!"

What do you like best about Pendo? I like the User Event Tracking on pendo, we can create multiple dashboard, reports with many filters. The User experience wise this is the best tool to use. We have implemented multiple reports at ease. We use it almost everyday.