Pendo Reviews in July 2025: User Ratings, Pros & Cons

"Best Event Tracking Software I ever Used!"

What do you like best about Pendo? We use Pendo almost every day to gather Data insights about the client user. Pendo offers multiple powerful features that help us streamline day-to-day operations. We have integrated with our platform so that all user events can be tracked. To conclude, Pendo is contributing to the overall success of the program.

"Pendo is the best application I've used for customer engagement and analyzing usage data"

What do you like best about Pendo? the ease of use and easy to understand interface What do you dislike about Pendo?

"Love using Pendo as a PM!"

What do you like best about Pendo? It's easy to implement and deploy in your product. There's numerous ways to configure guides and target various sets of users.

"It can be great but its abused and confusing"

What do you like best about Pendo? Collaboration and insights. I love being able to see whats going on where (when set up appropriately). What do you dislike about Pendo?

"Lots of great features"

What do you like best about Pendo? I was pleasantly surprised at both all the analytics gathered automaticallly and thereby can be shown retroactively. Also found the guides pretty intuitive.

"Sr Manager, Marketing Operations"

What do you like best about Pendo? Love the ease of use. Really love the retroactive data repository. It is a great tool that spans across teams - from Product to Marketing to Support. Also, really appreciate their dedication to their own product improvement and they are constantly adding features.

"Useful and convenient platform to analyse product engagement metrics"

What do you like best about Pendo? I really enjoyed the process of learning Pendo as I was able to analyse paths, funnels and data explorers enabling me to create dashboards for presentation during my meetings.

"Pendo will get you closer to your users"

What do you like best about Pendo? I have been a Pendo user at two different organizations and love the opportunity to leverage in-app messaging to meet clients where they're at in the product. It is a critical component of successful onboarding and value realization. I use guides in many different ways for various purposes to great success. The insights and data about how our users are moving through the product, where they're getting stuck, what features are underutilized, and even ...

"I have relied heavily on Pendo for User Engagement and Analytics"

What do you like best about Pendo? Pendo is incredibly simple to install and enables me as a Product Manager to configure analytics and user engagement guides easily with little development cost.

"Expensive, but works like magic"

What do you like best about Pendo? Easy to use interface and how it integrates within our existing toolset makes it that much more valuable. It just works and is ready to use out of the box.