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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 941-950 out of 3820

BS

Birgit Sandberg

12/12/20

1 out of 5

Inkompetens eller lurendrejeri?

Som flera skriver. Omöjligt att komma åt sitt konto och omöjligt att komma i kontakt med kundtjänst för att åtgärda detta. I mitt fall körde det fast redan på att inloggning skulle verifieras med ett telnr jag inte längre använder.Total inkompetens eller lurendrejeri, det är frågan?

LD

Laurent Dubertrand

12/12/20

4 out of 5

Paypal un jour, Paypal toujours

FIdèle du premier jour quand Paypal a ouvert aux USA où j'habitais, j'ai conservé jusqu'à aujourd'hui ce service pour le plus de transactions en ligne possible. Simple, sécurisé et pleins de possibilités, je ne pourrais pas m'en passer.

LR

Lucas Rizzo

12/12/20

1 out of 5

I've used their service for years

I've used their service for years, all was fine until I was scammed by several PayPal users and they decided to freeze my account when I always provided all the documents asked and any proofs they wanted. PayPal is nowadays only used by scammers. Can't wait for this platform to tank so so so bad. Please if you care about your mental well-being and money, DON'T USE PAYPAL, NEVER EVER AGAIN!

TW

Tom wardlow

12/12/20

1 out of 5

I recently used PayPal because my…

I recently used PayPal because my client didn’t have Venmo. I sent a request for deposit to start construction process for a fast casual restaurant. Client sent deposit and PayPal charged $72.00 for service and put my money on hold for 21 days because I’m a new PayPal customer. They are asking for proof of delivery in order to receive money sooner. I check all boxes to show I didn’t ship a product but providing a service. I’m trying to get a phone number to talk to customer service but ...

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PK

Per-Anders Karlsson

12/12/20

1 out of 5

Complete scamming company with a…

Complete scamming company with a service called family and friends. Set up exclusively for scammers. If you pay there you can never get refunded if you do not receive your product.Stay away from this money laundry company and use something serious like Western Union.

J

Jonassen

12/12/20

1 out of 5

Eine Firma stirbt

Welches Unternehmen kann mit einem Stern in Trustpilot überleben? Paypal hält fast 300 meiner Euro ein. Die schlimmste Gesellschaft, die man sich vorstellen kann. Keine Kontaktoptionen. Keine Hilfe. Keine Menschlichkeit. Eine Firma stirbt.

SP

Selly Pelly

12/12/20

1 out of 5

Een brief ontvangen over een inactieve…

Een brief ontvangen over een inactieve account en dat ik vanaf volgend jaar moet betalen voor een inactieve account. Ik heb dit account echt 20 jaar geleden ofzo aangemaakt en verder noooooit gebruikt. Nu probeer ik deze op te heffen, maar dit lukt niet. Account is gekoppeld aan een oud telefoonnummer. klantenservice geprobeerd te bereiken, echt op geen enkel manier te bereiken. Telefonisch moet je eerst 10 minuten naar een bandje luisteren en vervolgens zeggen helaas door corona te ...

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JK

Joseph Kim

12/12/20

1 out of 5

PayPal is racist and evil

PayPal is not just bad; it is evil and full of hate. I am a seller who used to receive money via PayPal. I never got any complaint filed against me by my clients. Not even one. But can you believe they had the audacity to close my account for no reason? Any time I received money, they'd put it on hold, thus hurting my business. Later, they asked me for verification documents and suddenly terminated my account. I guess when they realized I am black and from Africa, they decided to close it. ...

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G

Guest

12/12/20

1 out of 5

Utter scum !

Utter scum !! Do not use !!

DW

Duncan Wilkinson

12/12/20

1 out of 5

Awful company with an awful attitude...

Awful company, awful customer service, awful operating methods, awful programming & awful software. Avoid at all costs; just use your card by itself...

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].