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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 931-940 out of 3820

R

Ray

12/13/20

1 out of 5

You can't create a paypal account…

You can't create a paypal account unless you own a cell phone for them to send a code to. Pretty sad service. If that's the best they can do don't create an account with them. Only figures nothing but problems can come out of this service.

IM

Isak Mnodoxx

12/13/20

1 out of 5

Hittils dogshit

Hittils dogshit, kan inte ens hitta ett nummer till kundsupport och kan inte logga in för har gammalt nummer. Jätteskoj. Oschyst behandling enligt mig

MB

Mary BARTLETT

12/13/20

1 out of 5

Totally inaccessible

I received notification that Paypal was going to charge me for an inactive account, and decided to close it. I had changed my phone number in the meantime and hadn't updated it on paypal (my mistake). However, I can't access my paypal account because they can only verify me by sending a code to my (defunct) phone number, and I can't change it without logging on (and I can't log on because I can't access my phone number ...). Messaged them, and told to ring. Phone just cuts out, or never ...

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JC

James Carter

12/13/20

1 out of 5

Allows companies to scam you for money…

Allows companies to scam you for money and do not refund it. Avoid using them unless you have to. Bad support and clams dept.

G

Gail

12/12/20

1 out of 5

I wish there was an alternative

When all goes well, it's fine. But if you have to contact Paypal, prepare to walk through a minefield. There is no real customer service, just automated messages and systems leading you round in circles.I cannot believe that a company is allowed to trade like this in the UK. There should be basic rules such as a direct contact telephone number, an address, an email address.They say use facebook. Who in their right mind would use that manipulative company designed to control every aspect of ...

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AC

Alessio Cartellino

12/12/20

5 out of 5

Servizio clienti italia mi è capitata…

Servizio clienti italia mi è capitata una signora di una gentilezza a dir poco rara al giorno d'oggi e molto preparata veramente soddisfatto complimenti

K

kund

12/12/20

1 out of 5

Vad är min mottagningsgräns och hur kan jag ta bort den?

Om åtkomsten till ditt konto är begränsad på grund av mottagningsgränsen kan du gå till Problemhanteringscenter och följa instruktionerna.Du kommer att bli ombedd att utföra följande steg:Bekräfta ditt betalkort.Bekräfta personuppgifterna på ditt PayPal-konto.Om det inte går att göra kommer du att ombes att ladda upp följande dokument istället:identitetsbevis (t.ex. körkort, pass, nationellt ID)adressbevis som inte är äldre än 12 månader (t.ex. räkningar för el eller mobiltelefon eller ...

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EA

Elizabeth Arias Bohart

12/12/20

1 out of 5

terrible problem with instant link donations

terrible, BAD and again terrible that paypal donot support. it was a link in my facebook and asking for donations and instead of $5 it went for $45. I asked paypal and they are not answering properly. they are waiting for a seller wne this was a weird link for donations that just placed the money they wantedI am so TIRED of wating for paypal to help

Ø

Øystein

12/12/20

1 out of 5

Umulig å klage, ingen kundeservice, ulovlig forretningsførsel!

PayPal - kundeservicen deres og muligheten til å klage på tjeneste er ikke-eksisterende, en skam og ulovlig! Umulig å sende inn en melding eller krav på nettsidene deres. Dere bryter rettigheter til kunder - Det skal være mulig å sende inn klage på tjeneste. Men det er ingen epost, ingen telefonnummer tilgjengelig og umulig å legge inn melding hverken via chat eller skjema. Når skjema fylles ut blir det nullet ut og sak er ikke opprettet.

M

Mathias

12/12/20

1 out of 5

Disgusting service

Disgusting service . Bought items from Ebay which clearly were not sterile as they should be. Opened a case which was shut down without even consulting me. I hope someone opens a payment scheme to put PayPal out of business SCUM.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].