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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

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2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 921-930 out of 3820

K

Klant

12/13/20

1 out of 5

Paypal klantenservice erg slecht

Ik ben mijn 2 stap verificatie code kwijt, ik heb dus dringend hulp nodig, omdat ik een nieuwe telefoon heb is de app van google authenticator niet bijgewerkt en moet ik opnieuw een QR code scannen om mijn twee stap weer werkend te krijgen. Er is geen andere optie nodig om hulp te krijgen, bellen mailen heeft geen zin. Ze hebben alleen een livechat, die je vervolgens door stuurt naar hun mail. Ik wacht al twee weken lang op antwoord, heb echter nog 2 keer een mail gestuurd maar geen ...

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R

RT

12/13/20

1 out of 5

Having to fight to get refund from…

Having to fight to get refund from scammers. Takes weeks and weeks, even when all the evidence is there that this is a scam and no items were even sent. If the seller has no money in their account, then the refund will just be looped on 'pending' forever, and PayPal will say they can't intervene during a pending refund. Accept fake tracker numbers from scam sellers even when provided with screenshots to show the number is fake. No buyer protection whatsoever. So difficult to speak to ...

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A

Andrea

12/13/20

1 out of 5

Lavorano in modo illegale ammettendolo…

Lavorano in modo illegale ammettendolo anche, un operatore dell assistenza mi ha confermato che solamente grazie al fatto che hanno la sede in Lussemburgo possono trattenere i soldi delle persone per 6 mesi...dico 6 MESI...senza dare una spiegazione al cliente e senza dare modo di risolvere la situazione...il mio consiglio è di non utilizzare il servizio di questi truffatori legalizzati o quantomeno non tenete soldi sul conto PayPal perché se dovessero servirgli per i loro giochetti ...

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TA

Tom Arild Gulbrandsen

12/13/20

1 out of 5

Paypal stjeler penger av kunder

Paypal stjeler penger av kunder, jeg overførte 4600 pengene kom ikke inn på konto og i over to måneder har jeg prøvd å få tilbake mine penger, de lovte for 14 dager siden å betale tilbake nå det blir det politi anmeldelse.

MC

Megan Cahill

12/13/20

1 out of 5

Horrible

I am an official, trusted and big seller, with 5 stars and many orders per day. I’ve had my paypal account for 2 years, and in two years not even ONE dispute was opened. They keep my money on hold constantly no matter what , to the point where almost £1.000 are on hold for no reason. Disgusting considering they keep fees from us. If i depop didn’t require a paypal I wouldn’t use it.

GP

Graham Price

12/13/20

1 out of 5

I'VE BEEN USING PAYPAL SINCE OPENING MY…

I'VE BEEN USING PAYPAL SINCE OPENING MY EBAY ACCOUNT IN 2003. I RECENTLY ATTEMPTED (AND FAILED) TO MAKE A CLAIM THROUGH THEIR BUYER PROTECTION PROGRAMME. I BOUGHT A DISABLED WHEELCHAIR MOTOR DRIVE WHICH TURNED OUT TO BE FAULTY. PAYPAL REFUSED THE CLAIM BECAUSE I WAS ONE DAY LATE IN SUBMITTING THE REPAIR QUOTATION FOR £1400.23 (DURING COVID LOCKDOWN) - THE ORIGINAL PURCHASE PRICE USING PAYPAL WAS £1022.00. I STRONGLY RECOMMEND YOU FIND AN ALTERNATIVE TO PAYPAL. DISGRACEFUL CUSTOMER SERVICE!

N

Nicky

12/13/20

1 out of 5

shocking

shocking, there is no protection at all!. they deal with foreign companies who lie about sending their products and PayPal support them! 3 times this has happened there is no protection at all,

EL

Elena Limischbach

12/13/20

1 out of 5

SUCKZ

SUCKZZZZZZZZZZZZ

II

ivan ivanov

12/13/20

1 out of 5

Просто ужас такой фуфломицин нет слов !

Просто ужас такой фуфломицин нет слов !

PD

Pandora de Jong

12/13/20

1 out of 5

Antwoord terug

Antwoord terug. Maar vrij nutteloos!Ik heb antwoord terug voor het opzeggen van mijn account.Hier is het bericht :Hallo, mijn naam is Katarzyna en ik zal u vandaag ondersteunen.Uw account is beperkt, daarom werken PayPal-functies niet. U kunt uw PayPal-rekening niet verwijderen wanneer uw account beperkt is. Wanneer de beperking is opgeheven, kunt u alle functies van PayPal gebruiken. Bevestig uw creditcard om de beperking op te heffen, uw wachtwoord te wijzigen en de beveiligingsvragen te ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].