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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 821-830 out of 3820

DW

David Wright

12/18/20

1 out of 5

PayPal surport Chinese scam company…

PayPal surport Chinese scam company with uk websites buyer beware PayPal dont give a hoot you will lose your money they dont care as long as they can charge you its about time something was do about this company just look at this website people telling the truth there just same as scammers

CP

Chetan Patteparapu

12/18/20

1 out of 5

Worst application

Worst application. Very slow. To cancel a subscription you need to search online. That's too complex and won't recommend it to anyone.

C

customer

12/18/20

1 out of 5

Unethical and Unfair - Avoid this company

Just been fined £9 because I haven't used my PayPal account for 12 months. What a horrible, unethical company, forcing people to pay money for a service they haven't used! Avoid if you can.

H

HM

12/18/20

1 out of 5

Kein Service arbeiten mit dem Geld lange

Habe leider die letzten Tagen leider schlechte Erfahrungen gemacht habe 3 Geldbeträge von meinem Konto überwiesen wie immer.Normal war das Geld immer in 1-2 Tagen drauf .... Leider diesmal nicht , nach 5 Tagen habe ich wegen den ersten beiden Zahlungen Kontakt zu Pay pal aufgenommen leider ohne Rückmeldung... man muss anmerken der Kundenservice ist sehr schlecht erreichbar.... Die erste Überweisung dauerte 12 Tage bis sie Gutgeschrieben war die Zweite 8 Tage und die Dritte 6 Tage von PayPal ...

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SR

Sabine Roesberry

12/18/20

1 out of 5

Waardeloos

Waardeloos! Ik wilde mijn account sluiten, maar krijg de boodschap ik moet klantenservice bellen en die zijn er niet bereikbaar. Ben heel erg gefrustreerd en boos.

L

Lauren

12/18/20

1 out of 5

Shockingly bad customer service...

Having rang up PayPal over a week ago to inform them that my account had been hacked and all of my personal details changed (including email, mobile, password and 2-step verification), I was informed that they would act on this within 72 hours. Flash forward to now and I rang up again (waited for 40 minutes to speak to a human) to which they said that there's no evidence that my account was hacked (despite every single detail of my account clearly being changed and me reporting this ...

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SS

stuart stanford

12/18/20

1 out of 5

Charged me the balance of my account

Charged me the balance of my account for "inactivity". I closed the account, and I won't be using again. Thieves.

P

Piitu

12/18/20

1 out of 5

PP full of lies

PP full of lies! They promise but wont keep it. Very onewiew point!Pointless To do any investigation. They always deside the Best option for seller.My Case was so clear. Seller ANOTHERSET/missletics swedish company send To me wrong item. I send it back because they told me To do. And this very many e-mails later. I send it back just To that adress what they gave To me.After very long problemsolving PP desided that i havent send item right adress. I was so f.....angry. I have documents of ...

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C

Chris

12/18/20

1 out of 5

I have a clear dispute about a part…

I have a clear dispute about a part order not delivered and seeking a refund. After 1 month (constant shifting of deadlines) they decide I must send the whole order back (international postage ~£25) but do not provide an option to contact them. I have used 1 item, so can't return. All I can do is cancel my case and pay for the item not received! This is not the protection promised. If they block you contacting them, the back up protection is useless.

AH

Asmongold Highlights

12/18/20

1 out of 5

They are fuccking terrible

They are fuccking terrible

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].