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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 831-840 out of 3820

KT

Karlsson Tommy

12/18/20

1 out of 5

Samma som många andra

Samma som många andra, har inte samma mailadress eftersom jag avslutat hos isp, har inte lösen heller. Har jnte använt kontot på flera år. För att avsluta kontot måste jag logga in på kontot vilket inte går uppenbarligen. För att chatta måste jag skapa ett konto, men jag vill ju avsluta inte skapa mera konton. Går inte att nå via telefon heller. Helt sjukt. Men som jag fattat så avslutas konton som har under 100:- och är inaktiva så jag borde vara trygg med det. Men jag vill ju veta att det ...

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K

Kay

12/18/20

1 out of 5

0 STARS

0 STARSABSOLUTE SCAM, I HAVE EVIDENCE OF FRAUD AND I WASNT ALLOWED TO ADD IT TO MY CASE. THEY HAVE DECIDED IN THE SELLERS FAVOUR WHEN I CAN PROVE IN BLACK AND WHITE THERE WAS A SCAM. I CANT APPEAL, AND CANT RAISE A COMPLAINT?!?!?! YOU ARE BREACHING YOUR DUTY OF CARE TO YOUR CUSTOMERS PAYPAL. SHAME ON YOU.

T

Toni

12/18/20

1 out of 5

Took 150 from vulnerable, grieving single mum.

They withheld £150 despite knowing i am vulnerable, a single mother and that I had a funeral to fund! Made two transfers from my bank to PayPal. First being 150.Second being 50.Only 50 showed in my balance. The bank did a payment trace and found that it had reached PayPal. PayPal then admitted that they were at fault but requested I wait until an investigation is to be completed. This first happened November 14th. It is now December 18th. PayPal are aware that I am a vulnerable, single ...

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RA

Rudolf Abele

12/18/20

1 out of 5

Habe meine Ware 2 Tage nach erhalt…

Habe meine Ware 2 Tage nach erhalt bezahlt. Habe aus unerklärlichen Gründen den Betrag 4 Tage später zurücküberwiesen bekommen, hatte dies leider nicht erkannt. Nun wurde ich mit Erinnerungen pompadiert, die ich natürlich ignoriert habe. Nach nachfragen bei PayPal wie nun das Proplem zu lösen ist, keinerlei Antwort. Ich werde bei keinem Händler mehr kaufen, der PayPal als Zahlungsart angibt.

TD

Tim DeWeese

12/18/20

1 out of 5

Avoid PayPal if you want any Customer Service

I recently signed up for PayPal and sent some money to my daughter last night. It was a small amount because I was uncomfortable with the new process. It worked just fine. Today I tried to send the remaining gift to her and the transaction was denied. I tried to contact customer service, which is a joke, don't even try to call them. So I ended up with sending messages through their system. Never got an answer but lots of procedures on what to try. they never checked out my account to see ...

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A

Anonym

12/18/20

1 out of 5

Fick ett mail alldeles nyss att jag…

Fick ett mail alldeles nyss att jag blivit debiterad 100 kr pga inaktivt konto. Känner mig helt lurad. Hade ingen aning om detta. Känns så otroligt fult att inte ge någon som helst förvarning om detta. Kommer aldrig använda tjänsten igen.

B

Bb

12/18/20

1 out of 5

They used to be a great service

They used to be a great service the consumer could relay on, now they are just a terrible service that cares more about protecting the vendors than the buyer. Stopped using them completely

V

Velizar

12/18/20

5 out of 5

Todo muy bien!!!

Todo muy bien!!!

JS

John Smith

12/18/20

2 out of 5

Paypal sides with scammer

After 2 months of fighting with a seller that sold me blacklisted keys I lodged it with the resolution team, PayPal in there wisdom's are siding with the seller even after providing screenshots of the errors. The reasoning, the product was delivered, well not much good to me if it doesn't work. I thought I was getting buyers protection using PayPal sadly it seems I'm mistaken. You pay transaction fees and a higher exchange rate compared to my bank. But I was ok with that, thinking that I ...

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JA

John aleppo

12/18/20

1 out of 5

I think PayPal are a disgrace

I think PayPal are a disgrace. They offer no customer support. They do not treat customers with respect or decency. They do not answer questions asked but ones they want to answer. They ignore clear evidence proving they could and should support claims. They think they are too big to care or to fail. Many better companies than them have learned that once on the slippery slope of terrible customer service there is no way back. They may be convenient to use but learn from my experience . If ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].