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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 751-760 out of 3820

T

TheWeb

12/21/20

1 out of 5

Claims are not guaranteed

Claims are not guaranteed, be careful.Use directly credit cards without PayPal for transactions over 100 pounds (Section 75).From few months PayPal just ignoring claims, no longer reliable as years ago.

P

Paul

12/21/20

1 out of 5

Received a broken item, PayPal want a Police Report!!

Received a broken item, the retailer will not replace it. I opened a case with Paypal and this is what they need:To continue with this investigation, a report must be filed with the police or a government department. You can contact the local police or file a report with any other government department of your choice.Filing a report with the police or a government departmentContact the police or a government department (either in person or online) to report the issue.Report specific details ...

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JW

Janne Wall

12/21/20

1 out of 5

Ett scam bolag där det är helt omöjligt…

Ett scam bolag där det är helt omöjligt att få tag i kundtjänst.

LI

luca iandelli

12/21/20

1 out of 5

conto bloccato senza motivo

conto bloccato senza motivo, contattando con moltissime difficoltà mi dicono con arroganza che non è possibile sbloccare il conto e che sono problemi miei!!!!Assurdo e hanno anche il coraggio di chiamano anche servizio clienti

V

VJ

12/21/20

1 out of 5

If there is a way to give zero stars I…

If there is a way to give zero stars I would love to know! PayPal is in conspiracy with scammers from China, there is no buyer protection! They continue to let the same companies that are scamming customers continue to use their service even after they have been notified.

DP

Darryl Poworoznyk

12/21/20

1 out of 5

The service sucks

The service sucks. Locked out of an account had to create a new one because of no help. Transferred funds into new one and thought I could cash out. Nope bank and mastercard not accepted. Sent money to old account email thinking that it was etransfer and now I lost my money and they are not helping at all. GRRRRRRRR

A

Andreas

12/21/20

1 out of 5

Sämsta tänkbara support

Precis som andra skriver så är det helt omöjligt att få kontakt med dem.Jag har haft ett PayPal-konto i minst 10 år. Så länge allt funkar så är det inga problem men om något går fel och du behöver prata med kundtjänst är du rökt.Jag kunde inte logga in på mitt konto pga att jag på kort varsel var tvungen att byta telefonnumer och tänkte då inte på att uppdatera överallt innan. PayPal var ett av alla mina konton där jag skulle uppdatera efter jag bytt nummer. PayPal kräver (men har nu kanske ...

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MH

Mark Hoglegg

12/21/20

2 out of 5

Shamefully bad service for merchants…

Shamefully bad service for merchants and customers alike! :(

S

Sam

12/21/20

5 out of 5

I was lucky enough to check out using…

I was lucky enough to check out using paypal,The fraud site psgetting.com Would have got me good ,Thank you paypal for reimbursing me My bank did nothing to help so thanks again.

SP

Sandra Peace

12/21/20

1 out of 5

Denial of refund on my PayPal credit card

Using my PayPal credit card, I had accidentally ordered running shoes from a website that I thought was the manufacturer's website, when in fact I ordered from a bogus website. I found out a day or two after ordering the running shoes that it was a bogus site. I put in a refund request for paypay, which is why I always use my credit cards for fraudulent purchases, and my claim was denied.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].