9.8
Spot Score

PayPal Reviews in July 2026: User Ratings, Pros & Cons
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PayPal Reviews & Ratings
Spotsaas Editor’s POV
PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more
PayPal pros and cons
Excellent customer service experience with helpful, friendly, and patient staff.
Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.
Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.
Reliable platform for transactions with efficient support and resolution services.
Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.
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Showing 731-740 out of 3820
NW
Nirline Williams
12/23/20
If I could give Paypal a zero star i…
If I could give Paypal a zero star i would,I have been going back and forth with Paypal because on September 10th a hacker with the name Andrew Garza hacked into my accounts, add his own cards and made withdrawals, I woke up to a text message from paypal that was sent to me at 3:15 am stating that "Did you sign into your account at 12:15am PDT 10-Sep-2020? If yes reply Y. If No reply N" so I reply N. I called them as soon as they opened and tell them about my accounts that have been hack, ...
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AJ
Andrew Jones
12/22/20
PayPal has no support. Scrap PayPal
I would rate 0 star if I could. But 1 start will do. I have had a new phone and number and reset my password for my account. Now it is sending a code to my old phone number. When I ask for help to login it says it need to sent a code to my phone. The thing is that my old phone is a tin can now. Its dead. The number is new so it can't send to old number as old number is not available. How do we sort this out. There is no customer support. The only answer is to make a new account new email ...
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D
Draven
12/22/20
No Customer Service!!! Can't Login
I tried to login but couldnt remember the password. They would not send me a password reset to my email. I waited a whole day and they still wont send me a password. Tried calling them and nobody will pick up the phone. Just a robot that would not help with resetting my password either. Horrible service or more like no service at all. I'll never use them ever again. They suck.
LA
Laurynas Antanėlis
12/22/20
Poor poor customer service
Poor poor customer service. I guess it's good for sellers, but not for customers. Seller sold used mattress as new and Paypal required send it back tracked and cover postage fees, which does not make any sense as 200x180x27cm mattress tracked delivery would cost a fortune.
RS
Raluca Sandu Prisacaru
12/22/20
Absolutely no customer protection
Absolutely no customer protection, so they are completely useless. I am glad eBay dropped you!
BD
Brittany D
12/22/20
PayPal is the worst company I’ve ever…
PayPal is the worst company I’ve ever dealt with. I was recommended to use their service when buying off of a seller to ensure I have protection. Long story short I got scammed by a seller and contacted PayPal to open a dispute and issue a refund. PayPal is a useless company and does not have any protection for buyers. PayPal was unwilling to assist in opening a dispute/issuing a refund even when sufficient evidence was provided that I was scammed and no product was delivered. I would ...
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MC
Me Carrot
12/22/20
I've never really looked at the reviews…
I've never really looked at the reviews for Paypal but let me tell you I am not surprised. Paypal is by far the worst company for online transactions for multiple reasons. First, the company has insane fees and just withdraws money from your account no questions asked even though you don't have any automatic payments for companies. Second, the customer support is beyond horrible! I can't tell you how many times I had an issue come up where paypal double charges me and when I go to say the ...
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B
Beautifulbabe
12/22/20
Paypal sucks
Paypal sucks! Don't use them! They believe fake tracking numbers from con-artists, never go after the fake companies, but take your money and never refund you. Their robot assistants and agents tell you to run in circles when you present a problem to them so that you are kept busy and then give up because you are too frustrated. Then Paypal is not held accountable and gets away with their cut. Got my bank to go after them for my refund and now Paypal is freezing my account and telling me ...
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CP
Carson Price
12/22/20
Paypal sides with fraudulent sellers
Paypal cares only about making the money. I had someone commit fraud and sell me a bad product, they wouldn't respond, just a terrible experience so I escalated it to Paypal who gave it half a thought, made me return the items, pay for return shipping myself, and then said the seller doesn't have to pay me back nor reimburse my shipping. So, fraudulent seller, ripping people off is supported by Paypal and the end-users get screwed. I hope other services take over, PayPal doesn't deserve ...
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A
Angel
12/22/20
Son pésimos no tienen teléfono de…
Son pésimos no tienen teléfono de atención, cuando mandas un mensaje no sabes cuando te van a responder y si haces una transferencia te comunica la aplicación que tardan 2 días a los 2 días dice que tarda 4 días y a los 4 días dice que tarda 8 días, varios mensajes nadie me sabía dar la solución solo veía mi cuenta del banco que no estaba el dinero y en la cuenta de PayPal que tampoco estaba yo no sé por qué me dicen qué en paypal no está el dinero si en mi cuenta no está qué estáis ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].