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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 711-720 out of 3820

ST

Sheila Thompson

12/24/20

1 out of 5

What a nightmare

What a nightmare, I paid for two bikes by PayPal thinking g I would be covered if anything went wrong, how wrong i was, I want people to be aware, the bikes were meant to come from America, after4 weeks nothing, the seller said it would be another2 weeks, we received nothing, put a claim in for payment back, the scammed sent a tracking number, the tracking number is not even for me, its for another address, can not get confirmation from royail mail because of data protection, even though ...

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AL

Ariel Lopez

12/24/20

1 out of 5

Sh..

Sh... company don't waste your time using this app

MC

Maffe Carlberg

12/24/20

1 out of 5

Många som anmäler dessa avgifts…

Många som anmäler dessa avgifts skurkar. Konsumentverket har fått massor av anmälningar samt Finasinspektionen med har jag sett. Försökte avsluta mitt konto men tyvärr ville dom skicka en verifieringskod till mitt gamla fasta telefonummer som jag inte har kvar. Något annat sätt kunde man inte lösa det på. Som tur är har jag inga pengar där och hoppas väl på att Paypal raderar mitt konto...

EL

Edlira Lalo

12/24/20

1 out of 5

PayPal it’s a scam

Paypal it’s a scam !!!PayPal seems like it's a secure app, but actually is a scam and not to be trusted! Charged me for a purchase I never did it, after I opened a case but PayPal closed it without resolving anything! I’m going to close my account with them and let all my friends and my customers what happened! Don’t trust PayPal

D

david

12/24/20

1 out of 5

Cobrar comision? Si. Proteger al comprador? No.

Su protección al comprador y su atencion al cliente son inexistentes, tengo un caso abierto por un pedido no recibido desde inicios de noviembre y cada vez que llega la fecha de la resolución se atrasa 4 días mas, así de manera indefinida y sin recibir una respuesta por parte de atencion al cliente.

FC

Franco Cipollini

12/24/20

5 out of 5

Paypal

Nn capisco le recensioni negative,sempre trovato benissimo.Appena ricevuto rimborso per acquisto fraudolento su eglobal.

PL

Potato Life

12/24/20

5 out of 5

Live for it

Never had any problems using PayPal at all I’m able to send and receive money withdraw and everything with no problem I love it!

K

Kyn

12/24/20

1 out of 5

I can't believe they exist...

It's impossible to speak to anyone and to log in to my existing accounts. I'm locked out of two separate paypal accounts, now. I have no way to reach anyone to help me get back in. I can't believe this company is allowed to continue existing with such a lack of customer service. It's unacceptable.If you're wondering whether to sign up with paypal, I urge you not to. You will lose access to your money at some point, and I'm sure you don't want to be in that position.Look into transferwise or ...

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N

Nigel

12/24/20

1 out of 5

PayPal - Worst Service for Businesses

I have a subscription-based directory website where businesses sign up to get listed for $37.00 a year. I had a customer's directory subscription renew but who then - after 4+ months into the new subscription period - opened a PayPal buyer's dispute process saying they did not receive their merchandise - Case ID: PP-D-91418198. The point being here is that there is NO physical merchandise involved but an intangible item in the form of a yearly subscription. So, I started down the road of ...

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R

Richard

12/24/20

1 out of 5

PayPal is a scamming Cyber-bandit

PayPal is a scam.Not trustworthy, not reputable, just cyber-bandits

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].