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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 701-710 out of 3820

OH

Oliver Holmes

12/26/20

1 out of 5

They don’t deserve 1 star

They don’t deserve 1 star. Atrocious service. Been using them on and off for 15 years when selling on eBay. Regardless of how long I’ve been using them with zero bad feedback and zero issues they still hold my money for 2 weeks for no reason. Greedy b*starts making interest on our money. I really really don’t like PayPal. Only company that manages to upset me every single time I use them.

ME

Michael Enggaard

12/26/20

1 out of 5

Kan ikke udbetale penge fra konto

Kan ikke udbetale penge fra min PayPal konto og kan heller ikke bruge dem via internet handel. Og mega høje gebyrer

JC

Jason Costa

12/26/20

1 out of 5

Bloody hell what a shitshow

Bloody hell what a shitshow. Fees and more fees, failed payments, bad customer service, list goes on..

JG

Jessica Garza

12/25/20

1 out of 5

I DO NOT RECOMMEND THIS APP TO ANYONE…

I DO NOT RECOMMEND THIS APP TO ANYONE IVE HAD IT 3 TIMES THINKING I WAS DOING SOMETHING WRONG THATS WHY MY ACCTS KEPT GETTING FROZEN. I FIGURED OUT FINALLY. I WAS RECEIVING MY PAY CHECKS THRU PAYPAL ABOUT A MONTH AGO I GOT A LIMITATION NOTIFICATION. I TRUED RESOLVING IT NO LUCK I CALLED AND STOOD ON THE PHONE FOR 30 MIN JUST TO GET A RECORDING THAT SAID I NEEDED TO MESSAGE THEM. THEY CLAIM I HAD QUSTIONABLE ACTIVITY ON MY ACCT. WHAT PAYING MY BILLS THATS WHAT THIS APP IS FOR I THOUGHT. I ...

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AH

Alan Hayward

12/25/20

1 out of 5

Terrible experience

Terrible experience, you have to wait a month for your own money,they put it on hold the money my dad sent me for Xmas,for your own sake don't bother it's a ridiculous service

R

ruslan

12/25/20

1 out of 5

The worst service ever.

The worst service ever.Asked you to registered with no option just to pay with the card. Website does not provide payments with no reason.

HN

Hamza Naji

12/25/20

1 out of 5

bad bad bad bad bad bad bad bad bad bad…

bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad

JC

Jorge Cruz

12/25/20

1 out of 5

Es una plataforma retrograda y poco…

Es una plataforma retrograda y poco funcional, te cobra por enviar, y también te cobra por retirar, y aparte de eso, no te paga la divisa según TRM sino al valor que les viene en gana. Es un negocio redondo para ellos, y una perdida de dinero y paciencia para los clientes. Les recomiendo a todos usar mil veces Western Union.

J

Jennifer

12/25/20

1 out of 5

Incredibly untrustworthy and they tell lies

My husband has had a PayPal account for many years when in business but now retired he decided to sell some of his fishing gear. No problem with sale buyer paid and a tracking number was placed on the account and the customer left favourable feedback. His money placed on hold for 21 days, even though all the requests to release the money were met. Phoned in as complaint and spoke to adviser who apologised and said the money would be released that same day and any restriction removed from ...

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TB

Troy Brandt

12/25/20

1 out of 5

Horrible company

Horrible company, they banned my account for no reason! Now they are just ignoring me as well...

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].