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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 691-700 out of 3820

WB

Wesley Barton

12/26/20

1 out of 5

What a load of crap

What a load of crap

R

René

12/26/20

1 out of 5

Very bad very bad !!!!!!!!!!!

Very bad very bad !!!!!!!!!!!

J

J_Kane

12/26/20

1 out of 5

Never use Pay pal

Untrustworthy and full of scams. Never will be using again after some scum bag got into my account. Will only be on venmo now. There’s no protection from them.

JL

Jack Landrum

12/26/20

1 out of 5

The 2020 year showed more online…

The 2020 year showed more online purchasing probably in history. It also showed that scammers are well aware of how to scam. Unfortunately PayPal's archaic means of disputing claims only hurts customers.If you are going to connect an account to PayPal, I suggest using a debit or credit card and not your checking account and routing number. If you have to dispute, the bank may be limited in refunding you since this is an ACH transaction.I will only use PayPal in the future to pay my home ...

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JS

Joeri schneider

12/26/20

1 out of 5

bankrekening koppelen werkt niet

bankrekening koppelen werkt niet

GH

Gregory Hallihan

12/26/20

1 out of 5

PayPal is not a worthy, Zero Customer service

PayPal is not a worthy company to do transactions with.I highly recommend any other form of payment.As there is no customer service, I mean zero with PayPal. Take time to read reviews and if you choose to do business with PayPal then you are gambling with your money. You think they are reputable? No they are far from reputable. Also PayPal continues to work with fraudulant sites and sellers and knowingly does so. Use another form of payment, PayPal is worthless

A

Angelo

12/26/20

1 out of 5

Pessima esperienza.Pessimo servizio…

Pessima esperienza.Pessimo servizio clienti

J

John

12/26/20

1 out of 5

Terrible service from PayPal

Terrible service. I used to be really pleased with PayPal but not any more. I can’t login to my account as they want to verify me by sending a text to my mobile. We don’t have any mobile signal so that is not possible. When I phone they cannot/will not help me. I was put through to a manager but it was just a recorded message.I have money on my account which I can’t access!Don’t use PayPal!!

PM

Paul Mendler

12/26/20

1 out of 5

Mangelhaft.

Mangelhaft.Sehr hohe Gebühren und kein käuferschutz.

PB

Pyjama Bear

12/26/20

1 out of 5

High new fee without informing customers

Added a €10 inactivity fee without consent nor information to customers. I was not affected by this myself due to subscriptions, but had to boycott to take a stance against blatant criminal activity.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].