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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 651-660 out of 3820

BB

Bea Benjamins

12/28/20

1 out of 5

vroeger als er wat was werd je geholpen…

vroeger als er wat was werd je geholpen maar nu word je afgescheep met een pagina wat niet werkt ik voegde geld toe via de site op mijn acount het geld is van mijn bank maar staat niet op mijn acount en bellen gezeur over code die je niet krijgt via de site over controleer je email wat the piep die deed het goed vanaf 2011 je krijgt geen contact via de mail via telefoon ook niet ook niet via de site

FR

Franz Ranaldi

12/28/20

1 out of 5

Wenn möglich vermeiden!!

Wenn möglich vermeiden!!! Es ist keinerlei Kontaktaufnahme mehr möglich.Ich habe mein Geld damit an betrüger die mich falsch beliefert haben verloren und Paypal intressiert es nicht trotz mehrmaliger Problemmeldung.

JM

Joe Mann

12/28/20

1 out of 5

Ditch Paypal

I am ditching my Paypal account as honestly it offers no protection. I recently returned goods wrongly sized by the seller. The seller took the goods back but now won't process the promised refund. Paypal say their payment protection does not cover wrong size as that's 'expectation' . Well its my expectation that if I pay with Paypal and the seller tries to defraud me then Paypal would intervene ...they don't.

TL

Tobias Leiker

12/28/20

1 out of 5

Freaking terrible rates

Freaking terrible rates. They hide the interest from you on the website. I finally call today and find out I'm paying interest of 70 plus dollars every month. My balance is 3000. Totally disappointed. She tells me that I should check my email, lol. I'm very disappointed. Very. I will get balance to 0 and cancel. I will report how terrible this sheist is as many places as possible. I. Disgusted

JB

Jaimeandchristina Baro

12/28/20

1 out of 5

PayPal seriously sucks ass

PayPal seriously sucks ass! They limited my account for no reason I tried to call them and they said they can’t help me or refund my money until 180 days I was also investing in bitcoins. PayPal is giving me the run around and a migraine! Never will I refer a friend to use PayPal!

KM

Kristina Mascolo

12/28/20

1 out of 5

I will never use pal pal for a purchase…

I will never use pal pal for a purchase again. They claim they do an investigation but they don’t. Bought laptops that I never received- the merchant gave me a bogus tracking number that they obtained somewhere and I showed it PayPal they didn’t do anything not did they return my money. I’m starting to think they the scam

A

Anonymous

12/28/20

1 out of 5

I have significant security concerns.

Absolutely atrocious. They blocked my account, blaming my bank - my bank confirmed it was nothing to do with them. Rather than admit the mistake it turned into a long, drawn out battle which proved I could not trust anything that PP said to me. Where finances are concerned this is worrying so I have had to disconnect everything and stop using it.

SJ

Shourya Jain

12/28/20

1 out of 5

Horrible services

Horrible services. PayPal’s security verification check requires you to have a phone number under YOUR name in order to complete this so called security verification check. If you don’t have a phone number under your name, I’m sorry to say but you won’t be able to access many of the services PayPal provides. Now the argument comes that this is for your safety, I have provided my SSN, driver’s license, and connected my bank account to my PayPal account, but apparently that’s not enough. What ...

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LA

Lisa A

12/28/20

1 out of 5

AVOID PAYPAL IF YOU HAVE ANY SENSE

I report 2x unauthorised transactions. I advised I had signed up for a trial with the company and terminated the contract with them, which I have confirmation of them closing my account via email back in June. ) months later the transactions were taken without my consent - I don’t even have an active account with the company. Rather than help me PayPal just closed my case - not even bothering to ask for the evidence or more info they just didn’t ‘see it as unauthorised’. I complained about ...

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RS

Ray Sanchez

12/28/20

1 out of 5

Worst Service ever

Worst Service ever! Bought merchandise and returned it back to the Country (China), I followed protocol from PayPal with tracking # for a full refund plus they offered to pay$30 for the shipping! Well to my dismay the case was closed and got nothing! I’ve gone back to my visa to complain about PayPal not following the agreement that was made. DO NOT TRUST PAYPAL they are in it with the merchandiser.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].