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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 631-640 out of 3820

MF

Martin Forster

12/29/20

1 out of 5

Waste of time!

After PalPal had deleted my password I was unable to access my account, after trying every way to get a new one I could not! They even said they did not recognise my details, I have used PayPal for many years without a problem, so how do they not recognise my details, recently I have bought many thing and had refunds as recently as last week, eventually I managed to talk too someone, American I think and he stated he could not see my account.....so how did he know nothing was in it! He then ...

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V

Venezia

12/28/20

1 out of 5

procedure senza senso per la…

procedure senza senso per la registrazione di un semplice contoanche allegando tutta la documentazione richiesta, si riservano la possibilita' di richiedere di nuovo la documentazione gia' inviata precedentemente e gia' confermata ai dipendenti paypal serve uno psicologo, perche' ti chiedono di inviare documenti gia' inviati, che senso ha tutto cio'?

K

Kona

12/28/20

1 out of 5

Complete waste of time

Useless, Ordered items online, seller advertised that items were included that were not sent to me. The seller refused to send them. I opened a dispute with Paypal asking for around 5% refund to cover the cost of the items that were advertised but I had not received. Paypals solution is to return the item at my expense for a full refund. Sending it back will cost me about 20% of what the item cost and I still won't get the items the seller advertised. If the seller won't send me what they ...

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ML

Mateusz Lawera

12/28/20

1 out of 5

Tragic Customer Support AVOID

Tragic Customer Support , no one able to help you with the issue milions of check and security questions , can't even log in since i had old phone number and now im not able to pass it becouseu need to put the code from phone number which i used 10 years ago .

SJ

Shelley Janowski

12/28/20

1 out of 5

PayPal is one of the worst companies to…

PayPal is one of the worst companies to deal with. It is next to impossible to get an issue resolved. How in the world does eBay continue to use them when there are a slew of more advanced competitors out there?!?!

MS

mathilda sanne

12/28/20

1 out of 5

Går inte att få tag på kundtjänst vid…

Går inte att få tag på kundtjänst vid problem med inloggning. Ringt flera gånger, meddelande går inte att skicka (det måste man vara inloggad för att kunna göra), chattrobot på Facebook är till noll hjälp. Tvåvägs Autentisering krävs men går endast via mobilnummer (gammalt nummer angivet). Så mitt inaktiva konto kommer debiteras 🙄

RJ

Robert Jawor

12/28/20

1 out of 5

Worst customer service on Earth

Absolute worst customer service on the planet. They banned me for life after I did nothing but buy things and get money from friends to run a lotto club. When I asked why they banned me, I received nothing but cut & paste form letters telling me no information. Said they couldn't say why they banned me as that would violate their security. Absolute BS, they are just the worst. I hope they die a slow death to any other money service. Just a pitiful, pitiful excuse for a company.

GC

Goree Carr

12/28/20

1 out of 5

I bought a ps4 that I never received…

I bought a ps4 that I never received and I also never got my refund. They claimed to have done an investigation, which was inconclusive so I'm assed out. F##k paypal!

B

Baden

12/28/20

1 out of 5

It should really be a zero

It should really be a zero! It is not possible to get to the account if you do not have the mobile that is connected to the account. There are phone numbers to ring but "no one is available". Absolutely crazy that an international company does not have a work around for this!

K

Khalid

12/28/20

1 out of 5

There is no customer support, no one on the other line!

I really wonder how does this company still survives all these years with such a bad customer support service, I looked for my problem through their community and there is literally more than 20 people with the same issue as me and all of them have no response. Really? where are the support team? I came to a conclusion that once an issue happens to you with Papal, you just forget about your money and move on, because it feels like talking to a ghost town, no one is responding to messages!!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].