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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 581-590 out of 3820

KJ

Katie Jared

01/01/21

1 out of 5

PAYPAL IS RIDICULOUS!!!!

PAYPAL IS RIDICULOUS!!!!! Occasionally my mother sends me money to help out a little bit. We live 700 miles apart from one another. EVERY. SINGLE. TIME. SHe sends money to me, PAYPAL TRIES RO PUT A 21DAY HOLD ON IT FOR NO GOOD REASON! I HATE PAYPAL. I only have it because that's the only way my mother can send funds. It is a complete hassle EVERY time and do you think I can reach A CSR at ALL? LORD NO I CANT. THEY ACTUALLY HANG UP ON ME. PAYPAL, LEARN TO DO BUSINESS APPROPRIATELY!! I HATE PAYPAL

C

Customer

01/01/21

1 out of 5

Not advocating on my best interest

It was absolutely horrible...it all began with a purchase from a beauty company that was over $150 so I decided as an extra buffer, to do the purchase using my PayPal account, what a regrettable decision!. When I receive the item it was not what I ordered based on discussions with the seller who by the way, was more than open to do the refund. I now open the door to I dark path when I notified PayPal of the return sent item pictures, shipping labels and text conversations with the seller. ...

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FW

Franks werner

01/01/21

5 out of 5

PayPay is super

PayPay is super Snel handig en veilig Problemen worden zeer snel opgelost maar al drie jaar geen enkel probleem ondervonden en ik doe minstens 15 betalingen per maand 👍🏻

R

russell

12/31/20

1 out of 5

No help if you get a problem they are…

No help if you get a problem they are of no help at all.locked out of account as i don't own a mobile phone.was told it was there problem and would be fixed by friday. 2 mths ago.

KE

Karen Esser

12/31/20

1 out of 5

PayPal not reputable!

A one is actually too good. I ordered from a couple sites I wasn’t sure about. When I saw PayPal was affiliated I figured it would be alright. Both ended up being out of China, which they do not say. Both companies SUBSTITUTED for what I thought I was ordering. I ordered what I ordered for a reason. Their substitutes, if they would have been even a little close, were absolute garbage. In the end PayPal did NOT stand behind me, their customer. NEVER USE PAYPAL, they are not honorable.

D

David

12/31/20

1 out of 5

Paypal protection?

On July 8 2020 a network card was ordered from Happydeal-de via Ebay, I received one a month later in a very damaged state, obviously this was a return, signs of use could de detected, (see image). They agreed to send me another, It did not arrive. This was reported and they said that they would send me yet another, no need to send the damaged one back, that did not arrive and once again this was reported. I then asked for a refund. Firstly I was offered discounts. No thanks I told them ...

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A

Anonymous

12/31/20

1 out of 5

If I could give PayPal 0 stars I would

If I could give PayPal 0 stars I would. The service was horrible. The message center is one of the ways your suppose to get help but they employees rarely respond back. Trying to call PayPal is an even worst scenario, they customer support line is always backed up. What’s even worst is that the employees act like mindless drones giving you by the book answers while offering no real solution. Then when I asked to speak to a manager the employee place le on hold and never returned. PayPal can ...

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TS

Tammy Smith

12/31/20

1 out of 5

I've been ripped off.

I placed an order in Sept. I contacted paypal Oct 11th that I haven't received items I've paid for. This is December 31st and I still don't have order. Seller sent to wrong address and the post office isn't responsible for seller's mistake. PayPal sided with the seller and denied my claim because the seller said it was shipped. TO THE WRONG PERSON. All I get is shuffled from one person or department to another. I have been ripped off and paypal isn't helping me. They don't protect the ...

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A

Anonymous

12/31/20

1 out of 5

Rubbish for transferring

If there was 0 stars as an option i would have put 0 i have been trying for hours to transfer money from my paypal to my bank and have went through every process to get help there is not even a phone line for paypal to get help how useless im stuck with the money in my paypal which i dont want and need it in my bank i wish i never got paypal so much rubbish. I tryed another route to send money which was sort of working when i got to transferring it would say there is a £2 fee why would i ...

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MK

Michael Kjeldsen

12/31/20

1 out of 5

Trækker penge til et firma der har…

Trækker penge til et firma der har nedlagt sig selv dagen efter bestilling. Bestilte den 18 december og den 19 havde firmaet gjort krav på pengene. Få at vide da der er gjort krav på pengene kan de ikke hjælp med at tilbageføre betalingen. Bruger det aldrig mere og vil anbefale andre til heller ikke at bruge det da der ikke er hjælp fra supporters side udover de taler udenom det enlige problem.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].