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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 551-560 out of 3820

KS

Kelly S

01/03/21

1 out of 5

Paypal is siding with the Chinese…

Paypal is siding with the Chinese Communists who falsely advertise Genuine Leather boots on Facebook, but send cheap, plastic crap in a bag two months later. These boots were not as advertised. I filed a claim, and shipped them back, but it turned out to be an abandoned warehouse on the label. I provided proof of shipping THREE TIMES to Paypal but they denied my claim.

J

JBR

01/02/21

1 out of 5

PayPal have stolen my funds

PayPal have stolen my funds. They are OUTRIGHT THIEVES STEALING FROM INNOCENT PEOPLE AND BUSINESSES. They are literally the scum of the earth. I don't know how the business beaureu's allow them to operate. They literally RUIN PEOPLES LIVES. I had money on hold for the past 6 months due to be released 8th January. I logged in to check the account balance, anxiously awaiting release to find out PayPal have out right STOLEN my funds. They have reversed all of the money back to them under ...

Read more

BS

Becca Segal

01/02/21

1 out of 5

Didn’t care I was hacked

I was really excited to get PayPal as most websites require you to have one. Yet, when I received PayPal before I even had a chance to use it I was hacked. PayPal didn’t even inform me of this potential hack until after emailing me receipts of unauthorized purchases on my account. And when I reached out to their customer support they told me within hours that I was wrong and I was not hacked. Horrible website, I suggest everyone save themselves some money and do NOT sign up.

FL

Fran Lesser Oryan

01/02/21

1 out of 5

Necesito urgente que me den mi dinero…

Necesito urgente que me den mi dinero retenido,me lo devolvió mi seguro se salud,y me lo tienen retenido,o si tomare cartas en el asunto con abogado gracias

Z

zakl

01/02/21

2 out of 5

🍭🐼 customer helpline 𝒞𝒪𝒩𝒯𝒜𝒞𝒯 +𝟣_8𝓉𝒽𝓇𝑒𝑒 𝓉𝒽𝓇𝑒𝑒_7𝓏𝑒𝓇𝑜 𝒵𝐸𝑅𝒪 _zero 𝟧𝟩𝟣_. 💞♠

PayPal have stolen my funds. They are OUTRIGHT THIEVES STEALING FROM INNOCENT PEOPLE AND BUSINESSES.They are literally the scum of the earth. I don't know how the business beaureu's allow them to operate. They literally RUIN PEOPLES LIVES.I had money on hold for the past 6 months due to be released 8th January. I logged in to check the account balance, anxiously awaiting release to find out PayPal have out right STOLEN my funds.They have reversed all of the money back to them under ;PayPal ...

Read more

C

Colt

01/02/21

1 out of 5

Scammed for $550 Beware - Paypal is great when it works - nonexistent when it doesn’t

Paypal has no doubt been the disruptor in the financial industry leading the change and advancement in technologies for e-commerce The user experience however never seemed to reach scalability. If you transfer money or use paypal lightly, it works. Don’t put your trust in paypal however. When a problem arises. Your left into a sea of automation.I was scammed for 550$ and paypal will not refund an obvious scam from someone who set up an online shop and deleted it right as they collected the ...

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D

Destretion

01/02/21

1 out of 5

Assistenza scarsissima al 100%,son si…

Assistenza scarsissima al 100%,son si può cantattare e neanche ti richiamano... Scarso +++++

BF

Bitcoin Fanatic

01/02/21

1 out of 5

I dont like paypal

I dont like paypal. They limit my account.. I am new user in paypal but i hate the way they treat the new client. Hassle and and very inconvenience.. I hope someday they will find and rival apps.. Not very strict and not limit there new customer..

F

Frank

01/02/21

1 out of 5

Merce mai consegnata e pratica chiusa

Ho ordinato della merce che non è mai arrivata; il venditore ha esibito una dichiarazione di consegna, da parte del corriere, con una mia firma evidentemente falsa. Il Servizio clienti PayPal ha ritenuto la prova di consegna fornita come attendibile, nonostante le mie rimostranze, e ha quindi chiuso la contestatione.Voi direte: si, ma al limite la responsabilità è del corriere (Nexive); senz'altro si ma dal momento che il Corrire non risponde e il venditore se ne è lavato le mani e la merce ...

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KM

Kimberly Maxwell

01/02/21

1 out of 5

I would give them zero stars if I were…

I would give them zero stars if I were able. You cannot speak with a human. Don’t use them. They are the worst!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].