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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 521-530 out of 3820

MR

Melissa Reidel

01/06/21

1 out of 5

Ekelhafter Laden.

Ekelhafter Laden.Ich hoffe so sehr, dass das Karma irgendwann alles regelt und diese gesamte Firma nur noch am Boden liegt.

MS

Michael Simien

01/06/21

1 out of 5

Dont bother sending suspicious emails…

Dont bother sending suspicious emails to paypal if concern doesnt have to do with a fraudulent amount you wont get any service. All they do is send you general imformation that refers you to website. Website gives you email that i just forwarded info to

IA

Ian Alexander

01/06/21

1 out of 5

Terrible customer service when things go wrong.

I bought graphics card from eBay & paid with my bank card through PayPal guest. The seller cancelled the order the day after I paid, stating the card was faulty & he'd refund my money, the refund failed & it's been a nightmare trying to get my money back, eBay won't help stating I have to speak to PayPal, PayPal are reluctant to help because each time I phone they act like it's a hassle trying to deal with me because it was paid on a guest account, it's been 3 weeks since a the refund ...

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D

Derek

01/05/21

1 out of 5

RUN do not use this company its is just…

RUN do not use this company its is just pain and suffering how are they in business still?!?! They need to be shut down they are dangerous to deal with if you consider being denied access to your money due to no fault of your own dangerous. Read the other reviews these are not just angry customers this really is how garbage they are. Headaches and rage are the name of the game when dealing with paypal. Absolutley disgusting.

PS

Pascal Seibold

01/05/21

1 out of 5

Shocking customer service and experience!

Trying to find a solution to login to my account has turned out to be a nightmare as no one could help me to update my phone number and I couldn't receive the authentication code to log in as my old number is not working anymore. We ended up closing my account and I won't use PayPal again.I can not recommend using PayPal at all!

S

Sheila Cerrito

01/05/21

1 out of 5

BEWARE !!!!!!!!!!!!!! My phone number was stolen and ported…

My phone number was stolen and ported and they started withdrawing $$$$ thru paypal. MY EMAIL AND ANY SIGN IN WAS CHANGED BY THE THIEF BECAUSE ALL THE TEXTS WENT TO PHONE THAT THEY NOW HAD ACCESS TO. I tried calling all day said FRAUD and still on hold over 2 hrs til had to hang up NO ONE EVER ANSWERS...... Had they answered this would not have happened. I will never use them again.

MR

Maximillian Richy Stradivari

01/05/21

1 out of 5

Paypal is just trash payment gateway

Paypal is just trash payment gateway

LD

Lisa Dykes

01/05/21

3 out of 5

Paypal

A paypal employee named Raul Jones took $1,500 out of my checking account, i had a debit card, I filed a complaint with my bank, visa put a block on my debit card, he has harassed me with texts and phone calls on my cell phone

JJ

jon jacob

01/04/21

1 out of 5

demons from hell. good riddance. f paypal.

these stupid jerks sent a notification email saying "you're account has been permanently restricted" due to "suspicious activity..." - I call about it, no one can give me an answer as to what was "suspicious" and was told they will look into it and get back to me in 24-72 hours.. I sell on ebay about 20-30 transactions a month, none of which have exceeded a $450, most are around $40 or less, and after a week with no response I called today and was told there was nothing could be done.. no ...

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S

SDD

01/04/21

1 out of 5

Thieving, greedy, inconsiderate, money grabbing bank

So I got whacked with a £9 inactivity fee, yet never received any advanced warning from Paypal, via email, sms nor letter.Yet as soon as the money was taken I promptly received notification that the money was now theirs!And when I immediately raised the issue with Paypal, they couldn't care less. I never had Paypal down as a thieving, greedy, inconsiderate, money grabbing bank. How times have changed!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].