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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 501-510 out of 3820

V

vivian

01/06/21

1 out of 5

That was a terrible experience!

That was a terrible experience!! I was sending a $41 USD to Russia Federal bank by my credit visa card, totally be charged $67 (included the $41), the means the sending fee was $26. so so so expensive!!

CG

Cole Glover

01/06/21

1 out of 5

Poor Service

It is annoying not being able to cancel a transaction, now I need to wait up to 12 days to receive funds... great.

JD

Julius de Wal

01/06/21

1 out of 5

Total AV virusscanner kan zomaar even…

Total AV virusscanner kan zomaar even zonder mijn toestemming 120 euro van mijn PayPal rekening afschrijven. Heb een geschil ingediend maar krijg mijn geld niet terug omdat het niet is gedekt. Dat zoiets zonder mijn goedkeuring zomaar kan. Dit noem ik pure diefstal!

RA

Rhona Auchincloss

01/06/21

1 out of 5

Lets scammers get away with their scams

Bought an item which at first I didn't realise was coming from China. Item was tracked and delivered to my local depot. However it was a scam because it was not my address on it, a non existent address but with a similar post code. However when it went to the resolution centre, PayPal found in favour of the seller as item marked as being delivered.

J

Johan

01/06/21

1 out of 5

Dieven

Ik heb iets verkocht en nu word mijn betaling vastgehouden omdat ik geen bewijs van levering kan uploaden wegens een technische fout op de paypal site. Klantenservice hebben ze niet dus ik ben nu gewoon 170 euro kwijt. De reden dat de betaling werd vastgehouden is me sowieso niet duidelijk aangezien er geen enkel probleem met de bestelling was.

D

Deline

01/06/21

1 out of 5

Terrible company they have been holding…

Terrible company they have been holding my funds hostage for 4 months. I RECOMMEND EVERYONE TO NOT USE THIS COMPANY WILL SAVE YOU A LOT OF HEADACHES.

L

Lars

01/06/21

1 out of 5

Crimineel

Enkele keren gebruikt vanuit Nederland voor betalen en bestellen in buitenland. Laatste keer in september (3 maanden geleden).Nu is mijn account van PayPal 'inclusief' saldo verwijderd vanwege inactiviteit. Schijnt standaard procedure te zijn, 'had ik maar regelmatiger gebruik moeten maken de dienst'. Staat ongetwijfeld in de voorwaarden maar dit is gewoon crimineel gedrag

JM

Joey Mascia

01/06/21

1 out of 5

BUYER BEWARE OF PAYPAL!!!!!

BUYER BEWARE OF PAYPAL!!!!!Forty four day's ago i made a purchase on paypal and the seller lied after lie and still today i don't have the item. Paypal refused to refund and said without my knowledge permission or consult changed the resolution date three times. They refused to refund me even after i have not received this item in 44 days! My credit card company protected me from further fraud and refunded the charge. This was a Christmas present ordered Nov 22 and still nowhere to be found ...

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CZ

chiara zanetti

01/06/21

5 out of 5

Finalmente qualcuno che lavora bene

Finalmente qualcuno che lavora bene! Sito agevole da consultare e operatori preparati e cortesi

A

Anonymous

01/06/21

5 out of 5

PayPal is super smooth and safe

I love PayPal so much. Not only do they make everything easier for you but they dealt with my case swiftly and easily. No problems here. Also really easy customer service. Love the app 💕

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].