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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 451-460 out of 3820

KN

Keith n Arlene Bocks

01/09/21

1 out of 5

I was cheated by the seller

I was cheated by the seller. I was sent something COMPLETELY different to what was advertised, Cost me USD 45. What i received was so cheap that could be bought from a dollar store. The seller was willing to refund just 10$. I raised a case with PayPal. I sent them the pictures and all details of what the seller advertised and the pics of the items I received. There was evidence to prove that I was cheated. After investigating the matter PayPal informed me that the seller was willing to ...

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AW

Adie W

01/09/21

1 out of 5

Always on the side of the seller

Always on the side of the seller, I have had 3 disputes where I have received defective goods and they have not solved anything leaving me out of pocket and left me with unusable defective items that had to be binned even though I have provided photographic evidence and the conversation between me and the seller they are not interested, the next thing you know they have closed the case, disgusting service

AM

Anonimo ma reale

01/09/21

1 out of 5

DIFFIDA PAYPAL PP-D-89454362 richiesta riaccredito!!!

DIFFIDA PAYPAL ad effettuare l'immediato riaccredito dell'importo relativo alla contestazione PP-D-89454362 visto che nel prodotto ricevuto NON ho effettuato ALCUNA modifica ne alterato il prodotto ed invita Paypal a non screditare la mia persona per ottenere vostri benefici(mi riservo immediatamente di agire nelle sedi competenti) inquanto il prodotto non e' stato mai utilizzato.Se entro 5 giorni dalla presente non dovessi ricevere alcun risposta da parte vostra, sporgero' regolare ...

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W

wsparcieklienta

01/09/21

1 out of 5

Firma Paypal nie chroni Kupujących przed masowymi wyłudzeniami z Chin

Firma Paypal masowo odmawia zwrócenia pieniędzy oszukanym użytkownikom Paypal, którzy zapłacili dla Paypal za towary, których nigdy nie dostarczyły firmy handlowe z Chin (np. Unilone Trade Company, mail: paypalserviceunilone, gennionlineservice w gmail).Choć zamówionych towarów nie otrzymało co najmniej kilka tysięcy użytkowników paypal (niemal pół tysiąca oszukanych ujawniło ten fakt w Paypal Community), firma Paypal nadal nie przyznaje się, że pod jej szyldem, za pośrednictwem jej systemu ...

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JE

Jonathan Eke

01/09/21

1 out of 5

Criminal company

Refunded someone money from my account without letting me respond to the claim... and when i asked to have all my info removed from PayPal, which is a legal right with GDPR they refused and limited my PayPal account, now every time i contact PayPal and ask why i was banned none of them know why and wont un limit my account or do anything...Literally a criminal company.They get away with all this nonsense because they are the biggest and there are no competitors... never dealt with a company ...

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JG

Jeffrey Gerritsen

01/09/21

1 out of 5

Wat een slechte bedrijf

Wat een slechte bedrijf, Kan niet eens een geschil sluiten

KL

Keith Locke

01/09/21

5 out of 5

Outstanding service!

Have never failed to sort out any problems i have had,Keep up the good work.

AS

Alex Sielski

01/09/21

1 out of 5

Alex.S

Für Verkäufer mittlerweile eine Frechheit, lasst euch bloß nicht darauf ein.

HH

Harold Hall

01/09/21

1 out of 5

Will never use paypal again

Will never use paypal again. Ordered a tv from a company. Never got it. Tried to get my money back from paypal. The seller gave them a tracking# that for something from amazon that was ordered before I ordered the tv(did not order tv from amazon). Then gave them another number for another amazon item that was received. Tried to explain this to paypal and they said I received the tv(even though it was an amazon item not from the company I ordered the tv fron) and wouldn't refund money. Had ...

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SP

Sung P Kim

01/09/21

1 out of 5

I bought fraud websites

I bought fraud websites. Pay from PayPal. I never received item. So I claimed PayPal. But never ever help!!!! I just loose my money!!! PayPal said the protect money if pay for PayPal. But this is lie!!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].