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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 441-450 out of 3820

C

Cristian

01/10/21

4 out of 5

Esperienza positiva!

Vorrei scrivere la mia esperienza con PayPal che uso ormai dal 2004, Inizialmente solo come acquirente, poi come usufruitore attraverso il servizio Blablacar e attualmente come acquirente/venditore Discogs. Fortunatamente come acquirente non ho mai dovuto affrontare reclami per acquisti errati o non consegnati. Ho sempre acquistato oggetti, software e Servizi senza mai avere problemi. Anche come venditore mi sono sempre trovato bene, tutto sommato anche le commissioni che pago sono in ...

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CT

Callum Trey Conroy

01/10/21

1 out of 5

Do not ever use pay pal when buying a…

Do not ever use pay pal when buying a item through ebay I purchased a brand new controller from a buisness seller it developed issues with a couple months the 1 year garentee for the controller for Microsoft was fake as the serial number didn't work ebay wanted nothing to do with it as it was over 30days and then I rang my bank and wanted to do a charge back but then they told me because the payment went through Pay Pal, Pay pal when u do a payment list it as a direct debit so it gets ...

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M

Mark.

01/10/21

1 out of 5

Criminal PayPal returns service

Wish sent me the wrong item but PayPal say I must send the wrong item back to the Netherlands which will cost me postage for the Wish error. Wish have apparently carried out a scam as follows: It seems Wish is wise to how PayPal investigates fraud. If a customer makes a buyer protection claim, PayPal will usually accept a tracking number from the merchant as proof the order really has been fulfilled.To get around this Wish sends something cheaper that I didn’t order just to generate a ...

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PA

Peter Abdy

01/10/21

1 out of 5

They Deserve zero ...

They Deserve zero .... I still cannot access my own site down to to dubious security measures, half arsed security measures that do not work ...I will never buy using PayPal again due to the stupid random security that is flawed and scuppers any chance of that quick eBay win, it's hardly convient, it's card only from now on...once I can access the tiny amount of money in my account and when PayPal are gone from eBay I will c!ose my account ... PayPal have 15 thousand reviews here and about ...

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KF

Keith Freeouf

01/10/21

1 out of 5

PayPal is a scam! No consumer support!

PayPal is a scam and clearly does not support the consumer.Their dispute process drags on and on without resolution.A vendor shipped only 4 of the 32 items that were to be shipped. The shipping/customs label even clearly states 4 items shipped.However, since there was something shipped with tracking (despite the fact that it was proven to be 28 short) PayPal is being no help.I will no longer use PayPal.You have better support in dispute resolution with your credit card company!

ДВ

Дмитрий Варламов

01/10/21

1 out of 5

НЕ СВЯЗЫВАЙТЕСЬ НИКОГДА С PayPal

2 большие проблемы после которых не советую никому их услугами пользоваться1) Переехал в другую страну. Заблокировали счет. разблокировать не смогли. Сказали открыть новый счет в стране, которой теперь живу и только тогда они переведут остаточные средства на мой новый счет. (решение всей проблемы заняло больше 6 месяцев, хотя я думаю, что это можно было решить максимум за неделю). Куча писем, медленные ответы и каждый раз новый специалист, который понятия не имеет что происходит и ему ...

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IB

irene burn

01/09/21

1 out of 5

paypal is the WORST site

paypal is the WORST site, app, and company i ever had the misfortune of using and interacting with

MB

Michelle Baca

01/09/21

1 out of 5

Bad customer service

I have been using PayPal for a few years. I recently had a problem with an order not being delivered so I went through the process to get my money back and they took 2 months to tell me I received my item. I don't know how they think that happened because it didn't. I will not be using them again

JM

John Marchant

01/09/21

1 out of 5

Shocking shocking shocking

Shocking shocking shocking. Forgot password, changed it no prob, however to get into my account they want to call me on home number. Well I no longer have that number so I can't do anything without speaking to them. So called and no one able to take my call to help. So not being able to login is causing me massive problems PAYPAL, thank you for your shocking non customer service!

B

Brad

01/09/21

1 out of 5

I wish I could give paypals customer…

I wish I could give paypals customer service 0 stars. After spending 40 minuets on hold the agent I spoke to seemed to be just reading a scripts she asked me the same question 5 times. She seemed to have no knowledge how to help me and zero customer service skills, vert disappointed from such a large company

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].