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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 421-430 out of 3820

BS

Ben Smith

01/11/21

1 out of 5

Terrible website

Terrible website, do not use this website. This company is a complete scam. The only reason why I use this website is because of eBay. But, other than that do NOT TRUST THIS COMPANY WITH ANYTHING!

MK

Mandy Kloppers

01/11/21

1 out of 5

I have always loved Paypal until…

I have always loved Paypal until recently. Disputes weren't dealt with correctly when unauthorised money was taken from my account. There has also been an issue with receiving payments and no one seems to know why. Have spoken to three different people and still no luck. They asked me to open a ticket saying they couldnt do it?! Paypal has become the worst service ever in the last few months...not sure why and looking into a replacement service now like Stripe or Payoneer. Fed up

BP

Brent Peacock

01/11/21

1 out of 5

You can’t give no stars

You can’t give no stars, that’s what PayPal deserves!!I sold a DVD recorder on eBay stated in the ad it was second hand and provided pics of the hardly noticeable marks on the case. I also put it was not refundable in the ad, in huge capital letters. Someone bought it and paid via PayPal, I sent it off right away registered mail and two weeks later a not as described case appears on my PayPal account for the DVD recorder. Contacted PayPal to be told the item was second hand and had marks on ...

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DH

doug hoyt

01/11/21

1 out of 5

Your purchase is not protected through PayPal PayPal will not reimburse you they will deny your claim

Buying a computer with price match Lenovo through PayPal, Lenovo would not match, lost $172 purchased a drone through PayPal, Drone was not the one advertised was very cheap PayPal denied. PayPal will not protect you they will not reimburse you do not use PayPal

A

Ar

01/11/21

1 out of 5

I wish there was an option for “0”…

I wish there was an option for “0” star. They are zero responsive. There is no chance to get an answer for your problem. How long they will use robots as customer service !!

MA

Mr. Abdul

01/11/21

1 out of 5

Paypal doesn't have proper customer…

Paypal doesn't have proper customer services.I have made a call to open a dispute but was unsuccessful twice!!!

EA

Ed A

01/11/21

1 out of 5

Do not use PayPal!!!Try to get a hold…

Do not use PayPal!!!Try to get a hold of customer service, GOOD LUCK.Money taken from my account without any explanation and cannot resolve the issue.

BP

Bohdan Pylypchuk

01/11/21

1 out of 5

Totally scam

Totally scam! Holding 1,500$ for 6 months without any reason. After 4 months of holding they just steal them.

L

Luisa

01/11/21

5 out of 5

Sehr zufrieden!

Über die schlechte Bewertung bin ich sehr verwundert. Es klappt immer alles einwandfrei, Zahlungen sind einfach und schnell, bei Problemen mit einem Unternehmen wird sich bestens gekümmert... ich kann Paypal nur loben und weiterempfehlen.

GM

Gabriele Meloni

01/11/21

2 out of 5

I'm a loyal user since about the…

I'm a loyal user since about the inception of Paypal, have used it for pretty much all my online transactions ever since. I have rarely had any issue with it, but a couple of transactions this year went wrong and I discovered how terrible Paypal customer service is, which made me question altogether my loyalty.In one transaction, a seller charged me 3x for a product instead of once, and Paypal refused to reimburse me, I had to get it done myself with the seller. My bank does a much better ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].