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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 411-420 out of 3820

PB

Philip Baily

01/11/21

1 out of 5

Someone hacked my account and spent…

Someone hacked my account and spent money. I have reported this to Paypal and they have said that not unauthorised activity has taken place. The messenger even told me that SMS verification had taken place when it hadn't. I asked him to show me the evidence of that but they just ignored me. No such verification took place. How can you money be safe with this company if they cant even identify when fraud has taken place. There is no one you can speak to and they just ignore you. I have ...

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AC

Anna Catharina Vikström

01/11/21

1 out of 5

Varning

Varning! Omöjligt att få kontakt. Jag avslutade mitt Paypalkonto 14/12-2020 och har plötsligt fått inkassokrav på 3600kr som ska betalas inom 3 dgr. Jag har inte handlat något. Vill bestrida men kan inte komma i kontakt med företaget!

JO

Jonathan Orne

01/11/21

1 out of 5

Barely use pay pal and I’m glad I won’t…

Barely use pay pal and I’m glad I won’t ever use them again I get scammed and PayPal tells me that their in favor of the scammer I provide all information and proof of them receiving the online account and now PayPal wants money from me and I’m out of an account to sell like what???

CH

Charlie Hillary

01/11/21

1 out of 5

Bad customer service

Bad customer service, lousy response times and even discrepancies in transactions - truly awful

TM

Teresa Munday

01/11/21

1 out of 5

I wish very one could use the new EBay…

I wish very one could use the new EBay management payment system then PayPal would be the thing of the pass. I am fed up when I go to EBay check out to find out PayPal block my payments, they are a very childish company. I just be glade when people see the light of day. They are a very nasty company

RM

Raffaele Mastrogiovanni

01/11/21

1 out of 5

Pessimo

Dall'oggi al domani vi possono bloccare il conto senza spiegazioni, e se avete soldi sopra, potete ritirarli solo dopo 6 mesi.Molti clienti smaliziati usano appisitamente PayPal per poi richiedere il rimborso.Per esperienza personale, lo sconsiglio vivamente.

RC

Ray Chalich

01/11/21

1 out of 5

ZERO but it wont let me

ZERO but it wont let me. Had to choose 1 star. THESE PEOPLE SUCK AT CUSTOMER SERVICE. BUYER BEWARE!! NO PROTECTION WHAT SO EVER!! GARBAGE IS PAYPAL

JT

John Trancucci

01/11/21

1 out of 5

I will never use PayPal again they…

I will never use PayPal again they scammed money out of one of my accounts and can’t talk to anyone when it was so easy to get someone on the phone before the problem , and there employees were rude on top of it , anyway conclusion was I can’t get in touch with them and never got my money

M

Michelle

01/11/21

1 out of 5

Will not release my funds

Will not release my funds! Buyer has received item and confirmed through the company I sold my item to her and PayPal, yet I still have to wait for my funds to released. All I get when trying to contact is it is their policy. What your policy is to keep people’s money l?

S

saima

01/11/21

1 out of 5

Dont trust paypal . Will never help

There is no option for 0 star thats why i have to give one. Custoner service diesnt help at all. They give prefrence to seller then buyer. I paid money but seller didnt gave ne the item no delivery at all. I sent all messages of seller to paypal for prove that seller is cheating and doing froud with people with the name calycat name through done deal and that person is selling kitten and reborn dolls. But pay pal didnt gelp to get refund from that seller and they refuse my claim. Otherside ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].