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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3381-3390 out of 3820

S

S.

08/16/20

1 out of 5

I would give it zero stars if I could

I would give it zero stars if I could. They demanded a photo ID and wouldn't even let me delete my account till I gave it to them. They ask for way too much sensitive information. Never use PayPal if you can help it.

Z

Zoltan

08/16/20

1 out of 5

FAKE, SCAM, SUCKS!!! AVOID!

Contrary to common beliefs, this company has become the worst EVER. Customer service is POOR. They keep replying different things for the same issue, none of them help. You spend days and days trying to close your account down, they tell you different things to do, all painfully slow and you cannot do them yourself. Then finally, the very last CSR say after having gone through all sorts of procedures to remove associated accounts, paypal credit, etc, that I cannot close my account because I ...

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RP

Richard Preston

08/16/20

1 out of 5

I purchased items of a Facebook advert

I purchased items of a Facebook advert, the items was not as described in fact what arrived was not even close.Asked paypal for help..! Shocking is how I would describe, I have read the reviews on PayPal and I can see why now people are saying no to PayPal transactions, this is the last time I use PayPal and continue strongly to use amazon.

SP

Spam Protect

08/16/20

1 out of 5

Wir haben jetzt ein deutliches Signal…

Wir haben jetzt ein deutliches Signal gegen Paypal und Ebay gesetzt. Wir haben jetzt Strafanzeige wegen gewerbsmäßigen Bandenbetrug und den Verdacht der Konkursverschleppung erstattet. Am 20.07.2020 bestellten wir eine Sackkarre, die am 21.07. völlig desolat bei uns ankam. Nachdem wir das Impressum nochmal geprüft hatten, fiel uns auf, dass wir wieder auf so einen chinesischen Reissack reingefallen sind. Karrre postwendend zurück gesendet! Allerdings kam diese auch an, die Versandkosten ...

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M

Matthew

08/16/20

1 out of 5

Useless

Useless, if I didn't have to use this company I wouldn't, shame so many online sites insist on using them

BD

B Downs

08/16/20

1 out of 5

PayPal protection is a JOKE!

Terrible service and dispute resolution process. Long time customer that purchased and item unknowingly from CHINA. Company applied a BOGUS tracking # that stated product was delivered albeit a week late, but product was never delivered to my home. A simple call to USPS post master showed tracking # was for a different person, address and product and is a scam. One call is all their crack investigation dept. Needed to do to find out the truth but they declined dispute and lost yet another ...

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A

Annalisa

08/16/20

1 out of 5

Grandissima delusione!!!

Paypal dovrebbe tutelare i tuoi acquisti e darti un valido aiuto? Non ho riscontrato né l'uno né l'altro. Ho acquisto su un sito italiano un paio di Nike e ho ricevuto una collanina cinese. Per avere il rimborso delle scarpe (quindi il venditore ha riconosciuto la truffa) avrei dovuto spedire al mittente in Cina (?!?) la collanina con un ulteriore spesa a mio carico che "forse" Paypal mi avrebbe rimborsato!!!! Non si riesce a parlare con nessuno di PayPal telefonicamente, solo via messaggi ...

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AB

Allan Brauer

08/16/20

1 out of 5

I purchased an item through a facebook…

I purchased an item through a facebook add and what i recieved was nothing like what i had ordered.Paypal make it that difficult to get your money back it is just not worth it. Paypay clearly support the companies ripping you off and do not support the purchasers. Be careful as you will never be able to get your money back.

BH

basam hatam

08/16/20

1 out of 5

PayPal does not have protection on…

PayPal does not have protection on money as advertised. Rubbish company.

BO

B Oliver

08/15/20

1 out of 5

All is good until you actually need…

All is good until you actually need assistance then its basically " NO HELP, NO JUSTICE, F*** Y**" DO NOT USE PAYPAL FOR ANTHING IF YOU CAN HELP IT!!!!!!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].